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L2 Support Engineer

Ampstek — Australia · Posted ~1 day ago

Mid Full-time Visa History ✓

Skills

IAM ForgeRock Ping Java Groovy Kubernetes OAuth2 OpenID Connect SAML Splunk New Relic GitHub Actions

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Summary

An enterprise technology organization is looking for an L2 support engineer to maintain identity and access management platforms, troubleshoot complex systems, and support secure authentication environments.

Highlights

Technical support role focused on identity platforms, security technologies, cloud-native environments, monitoring, and enterprise application reliability.

Description

Must Have Skills: • Strong hands-on L2 support experience with IAM applications (Forgerock / Ping) • Experience with ForgeRock stack (Directory Services, FRIM, FRIG) • Proficiency in Groovy scripting • Solid understanding of Java (debugging, minor enhancements) • Experience with Kubernetes and containerized environments • Hands-on experience with mTLS, OAuth2, OpenID Connect, and SAML • Experience with Splunk and New Relic for monitoring and log analysis • Familiarity with Codefresh and GitHub Actions for CI/CD • Knowledge of Incapsula (Imperva) or similar WAF solutions • Strong understanding of IAM, security protocols, and authentication flows