Ecommerce Specialist

The Oodie is a proudly Australian eCommerce brand on a mission to become the most loved comfort brand in the world. We exist to make people feel ridiculously happy by re-thinking comfort as a way of life. From our iconic wearable blankets to sleepwear and beyond, we're here to spread warmth, happiness, and a little bit of cosy chaos across the globe. We are on the lookout for people who think big, dream cosy, and love doing cool things with great people. We back people who own their business, take initiative, and lead from every seat. If you're excited by fun products, clever ideas, and a team that doesn't take itself too seriously (but absolutely delivers), come work at The Oodie! The Role We're looking for an eCommerce Specialist who thrives on organisation, loves Shopify (must be an expert on the platform, bonus points for ShopifyPlus), and gets a kick out of seeing campaigns come to life without a hitch. This is the person making sure our websites are always looking their best, our product launches go live on time, our campaigns run seamlessly, and every click our customers make feels effortless. You'll work across multiple teams to keep projects moving, solve problems before they become problems, and help create an online shopping experience that delights customers around the world. What You'll Be Doing Owning our Shopify experience You'll be the go to person for keeping our websites running smoothly across both everyday trading and our biggest campaign moments. This includes: Building and launching new products and collectionsCreating promotions, bundles, discounts and Gift With Purchase offersUpdating homepages and key landing pagesSupporting new regional websites as we continue to grow globallyPartnering with developers to brief, QA and resolve bugs or enhancementsMonitoring site performance and identifying opportunities to improve customer experienceEnsuring every update is accurate, polished and ready for customers Bringing campaigns to life You'll own the execution side of our eCommerce campaigns from start to finish. That means you'll: Build timelines for sales events and product launchesCoordinate multiple stakeholders across the businessKeep projects moving and follow up on outstanding actionsIdentify roadblocks before they impact deliveryComplete thorough QA before anything goes liveDeliver campaigns on time with exceptional attention to detail Supporting product launches Working closely with our Operations and Merchandising teams, you'll ensure products are launched exactly when they need to be. You'll manage: New product launchesPresale activationsWebsite merchandising updatesOngoing forward planning for upcoming campaigns and launches Continuously improving the customer experience You'll always be looking for ways to make our websites better. Whether that's improving navigation, spotting merchandising opportunities, refining processes or identifying areas for better conversion, you'll constantly be thinking about how to create the best possible experience for our customers. You'll know you're succeeding when: Campaigns and product launches go live on time with minimal errorsOur websites are accurate, up to date and performing at a high standardCross sell and upsell opportunities help improve Average Order Value and Units per TransactionWebsite issues are identified quickly and resolved efficientlyProjects are well organised and stakeholders know exactly what's happeningThe wider eCommerce team trusts you to make things happen What You'll Bring We're looking for someone who loves the details without losing sight of the bigger picture. You'll ideally have: Strong experience working in Shopify, including products, themes, promotions and appsPrevious experience managing multiple projects and campaign timelinesOutstanding organisational skills and exceptional attention to detailConfidence managing competing priorities and tight deadlinesA proactive mindset that doesn't wait to be told what to doStrong communication skills and the ability to work with teams across the businessA passion for creating exceptional online customer experiences Working at The Oodie looks like: Davie's Dreamball giving our team the chance to win cash when we hit key business milestonesTeam Member discounts on everyone's favourite product, so you can stay cosy all year roundA great office environment where collaboration is key. We value being together and working face to face as a team in the officeOngoing investment in learning and development, with opportunities to grow and build new skills throughout the yearA culture built on our values: Own Your Business, Give a Sh*t, Do Cool Things That Make Our Customers Happy, Open the Door for Others, and Say How It Is (Respectfully)A close knit team that supports each other and celebrates wins together If you're someone who loves making things happen, enjoys bringing order to organised chaos, and wants to help shape the online experience of one of Australia's fastest growing eCommerce brands, we'd love to hear from you.