ServiceNow Developer (HRSD)

We're looking for an experienced ServiceNow Developer to help us support and extend our HR Service Delivery (HRSD) platform. If you love building clean, scalable solutions and take testing and quality seriously, this could be a great fit. What you'll do: 🔹 Design, configure, and develop on ServiceNow, with a focus on HRSD — HR Case Management, HR Services, COEs, record producers, and lifecycle events 🔹 Build end-to-end solutions: business rules, client/server scripts, UI actions, Flow Designer, and Service Catalog 🔹 Create and maintain automated tests with ServiceNow ATF for strong regression coverage 🔹 Partner with product owners, architects, and engineers to shape implementation approaches and deliver backlog items 🔹 Support production stability through defect fixing, performance tuning, and continuous improvement 🔹 Deliver secure, compliant, well-documented solutions aligned with enterprise standards What we're looking for: ✅ 3+ years of hands-on ServiceNow development experience ✅ Strong HRSD experience — HR services, case management, COEs, employee lifecycle ✅ Solid grasp of core ServiceNow components: Business Rules, Client Scripts, Script Includes, UI Actions/Policies, Flow Designer & legacy workflows, ACLs, notifications, reports & dashboards ✅ Experience with ServiceNow ATF for test automation ✅ Strong JavaScript skills; HTML/CSS a plus ✅ Comfortable working in agile delivery teams Nice to have: ⭐ ServiceNow certifications (CSA, CAD, CIS-HRSD) ⭐ Integration experience — REST APIs, import sets, transform maps ⭐ Exposure to ITSM or CSM modules ⭐ Experience in large, regulated enterprise environments