Lead/Head Subscription and Loyalty

Job DescriptionOur subscription program is a core growth pillar across our foodpanda and foodora brands. As Head of Subscription, you will own the strategy and performance of the business across 10+ markets in Europe and APAC. You will define and execute market-specific growth strategies by combining deep analytical thinking with hands-on execution. Working closely with local markets and cross-functional teams, you will identify opportunities, solve complex business problems, and scale initiatives that drive sustainable subscriber and financial growth. You will lead a small high-performing team while partnering closely with Product, Pricing, Commercial, Marketing, and Quick Commerce to continuously strengthen our subscription value proposition. This role is ideal for someone with exceptional problem-solving skills, a strong ownership mindset, and the ability to influence senior stakeholders through structured, data-driven thinking. Your mission: Own subscription performance across markets, with accountability for subscriber growth, retention, Subscription GMV penetration, and P&L outcomes. Lead and develop a high-performing team, setting priorities and enabling strong execution. Define and execute market-specific growth strategies, aligning priorities across regions. Identify, test, and scale the highest-impact growth initiatives through rigorous analysis and experimentation. Own the evolution of the subscription value proposition, translating customer insights into product and commercial improvements. Partner with Product, Pricing, Commercial, Marketing, Quick Commerce, and local teams to deliver end-to-end growth initiatives. Establish clear success metrics, monitor performance, and communicate actionable insights to senior leadership.