Salesforce Developer

Pay Range: CAD 55-60/hr Salesforce Developer with 6-8yrs exp. and Reliability Clearance Eligible Hybrid (1-2 days maximum at Customer Office + Remote working). Role Descriptions: As a Senior Software Engineer and a member of the Application Operations Service and Quality Engineering - Customer Relationship Management and Business Process Management (AOSQE CRM BPM) Production Support Team you will have an opportunity to utilize your knowledge of technology and processes| products| people| and quality concepts.The desirable candidate should be able to work and communicate directly with business partners in business terms with minimal supervision will show initiative and be accepting of responsibilityaccountable for results.What will you doSupport the Salesforce.com platform and the back-end administration applications used to support its functionality.Provide critical day-to-day technical and process support for the Salesforce.com platform to our business partnersPartner with business and technical areas to ensure the technology and process solutions deliveredsupported meet the needs of our business partnersSupport a variety of Customers Business units with their client interactions and automation applicationsAccountabilitiesAccountable for the ongoing support of application systems in production including problem analysis| resolution| escalation| and reporting as necessary.Reviews and analyzes issues independently.Help and work with the agile delivery team and technical support partners to understand the issues raised by Business teams.Work with vendors to provide solutions| solve problems| maintain stability of the environment.Documenting business issues and the specific solutions provided.Defines and ensures requirements for transition to support data| workflow| logical processes| interface design| internal and external checks| controls| inputs and outputs.