Business Development Representative, Enterprise (SEA Market)

Job Type Full-time Description About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions. Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands. Position Overview Birdeye is seeking a highly motivated and experienced Enterprise Business Development Representative to spearhead our outbound sales efforts in the Southeast Asia (SEA) region, with primary focus on Singapore and Malaysia. This role is critical to our regional expansion strategy and will be responsible for generating qualified pipeline for enterprise accounts across the SEA market. As an Enterprise BDR, you will leverage your deep understanding of the Singapore and Malaysian markets to identify, engage, and qualify high-value prospects in the SaaS/MarTech space. You will work closely with Account Executives to build a robust sales pipeline and drive revenue growth in this strategic region.w we can help improve their customer experience, reputation, and growth. This is a high-impact role that combines outbound prospecting, consultative outreach, and pipeline development for our sales team. Key Responsibilities Outbound Prospecting & Lead Generation Execute strategic outbound prospecting campaigns targeting enterprise companies (500+ employees) in Singapore and MalaysiaResearch and identify key decision-makers and buying committees within target accountsDevelop and maintain a robust pipeline of qualified opportunities through multi-channel outreach (cold calling, email, LinkedIn, video messaging)Conduct 60-80 high-quality prospecting activities daily including calls, emails, and social touches Market Development & Strategy Build and maintain deep knowledge of the Singapore and Malaysian enterprise markets, including industry trends, competitive landscape, and buying behaviorsCollaborate with marketing to develop region-specific messaging and campaigns that resonate with SEA buyersIdentify market opportunities and provide feedback to sales leadership on market trends and competitive intelligenceAdapt outbound strategies based on cultural nuances and business practices in Singapore and Malaysia Qualification & Discovery Conduct initial discovery calls to understand prospect pain points, business objectives, and technical requirementsQualify leads based on BANT/MEDDIC or similar qualification frameworksArticulate Birdeye value proposition and ROI to C-level executives and senior decision- makersSchedule qualified meetings and demos for Account Executives with enterprise prospects Sales Collaboration & Pipeline Management Work closely with Account Executives to develop account-based strategies for target enterprise accountsMaintain accurate and up-to-date records in Salesforce CRMAchieve and exceed monthly/quarterly targets for qualified opportunities and meetings bookedParticipate in regular pipeline reviews and forecast calls Relationship Building Build and nurture relationships with key stakeholders in target accountsServe as the first point of contact and brand ambassador for Birdeye in the SEA regionMaintain consistent follow-up cadences with prospects throughout the sales cycle Experience 3-5 years of proven B2B sales or business development experience, specifically selling from Australia into Singapore and MalaysiaDemonstrated success in outbound prospecting and lead generation for enterprise accountsTrack record of consistently meeting or exceeding quota/targets in a metrics-driven environmentExperience with full sales cycle from prospecting through close (or handoff to AE) Industry & Market Knowledge Required: Experience in SaaS and/or MarTech industriesDeep understanding of the Singapore and Malaysian business landscape, buying behaviors, and cultural considerationsKnowledge of enterprise sales processes and complex buying cyclesFamiliarity with customer experience, reputation management, or related technology sectors is highly desirable Technical Skills Proficiency with CRM systems (Salesforce preferred)Experience with sales engagement platforms (Outreach, SalesLoft, Apollo, or similar)Strong working knowledge of LinkedIn Sales Navigator and other prospecting toolsComfortable with video conferencing and presentation tools (Zoom, Teams, etc.) Communication & Language Excellent verbal and written communication skills in EnglishAbility to communicate effectively with C-level executives and senior decision-makersStrong presentation and storytelling abilitiesAdditional language skills (Mandarin, Bahasa Malaysia, Tamil) are a plus Requirements PREFERRED QUALIFICATIONS Bachelor degree in Business, Marketing, Communications, or related fieldExperience selling customer experience, reputation management, or marketing technology solutionsPrevious experience working for a high-growth SaaS companyFamiliarity with account-based marketing (ABM) strategies and executionExperience working across multiple time zones (Australia, Singapore, Malaysia)Proven ability to navigate complex organizational structures in enterprise accountsStrong network or existing relationships within Singapore/Malaysian enterprise market Required Skills & Competencies Core Sales Skills Prospecting Excellence: Ability to identify and engage high-value prospects through creative and persistent outreachActive Listening: Strong discovery skills to uncover pain points and business needsValue Selling: Ability to articulate ROI and business value rather than featuresObjection Handling: Skilled at addressing concerns and moving conversations forwardTime Management: Excellent organizational skills to manage high activity volume Business Acumen Strong understanding of enterprise business challenges and prioritiesAbility to speak credibly with C-suite executives about business outcomesStrategic thinking to identify opportunities within target accountsCommercial awareness of the SEA market dynamics Personal Attributes Self-Motivated: Thrives in a remote environment with minimal supervisionResilient: Comfortable with rejection and maintains positive attitudeCompetitive: Driven to win and exceed targets consistentlyCoachable: Open to feedback and continuous improvementCollaborative: Team player who shares insights and best practicesAdaptable: Flexible and able to pivot strategies based on market feedbackCultural Intelligence: Sensitive to and respectful of cultural differences in business practices Digital & Technical Aptitude Tech-savvy with ability to quickly learn new tools and platformsStrong data analysis skills to track metrics and optimize performanceAbility to create compelling email and social media contentComfortable with remote collaboration tools KEY PERFORMANCE INDICATORS (KPIs) Number of qualified opportunities created (monthly/quarterly targets)Number of meetings/demos scheduled with enterprise prospectsConversion rate from prospect to qualified opportunityPipeline value generatedDaily/weekly activity metrics (calls, emails, connections)Time to first meeting/qualificationCustomer Acquisition Cost (CAC) efficiency Compensation & Benefits Competitive base salary + uncapped commission structurePerformance-based bonuses and incentivesComprehensive health and wellness benefitsProfessional development and training opportunitiesModern tech stack and tools to enable successRemote work flexibilityTravel opportunities to Singapore and Malaysia for client meetings and eventsCareer advancement opportunities in a high-growth company WORKING CONDITIONS Location: Remote (Australia-based)Hours: Must be able to work hours that overlap with Singapore/Malaysia business hours (SGT/MYT)Travel: Occasional travel to Singapore and Malaysia (approximately 10-20% of time) for market development, client meetings, and team eventsWork Environment: Fast-paced, metrics-driven sales culture with high expectations for performance WHY JOIN BIRDEYE? Be part of a proven, industry-leading platform with 150,000+ customers globallyGround-floor opportunity to build and shape the SEA marketWork with cutting-edge MarTech and AI-powered solutionsCollaborative, supportive team culture with strong leadershipClear path for career progression from BDR to Account Executive and beyondComprehensive training and enablement programMake a real impact on business growth in a strategic market