Intern Insurance Customer Journey (Mandatory Internship)

Intern Insurance Customer Journey (Mandatory Internship) | Mercedes-Benz > Karriere > Jobsuche > Stellenausschreibungen DE EN HU Anbieter/DatenschutzUnternehmenTechnologieNachhaltigkeitKarriereInvestorenPresse ProdukteKarriereJobsucheIntern Insurance Customer Journey (Mandatory Internship)Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Customer Journey & Business Model CoordinationGesellschaft:Mercedes-Benz AGStandort:Mercedes-Benz AG, Stuttgart Startdatum:01.10.2026Veröffentlichungsdatum:03.08.2026Stellennummer:MER00046RWArbeitszeit:Vollzeit BewerbenAufgabenDo you want to drive things forward? Do you think entrepreneurially?Are you excited about working in an international environment? Then we have an opportunity for you!We are looking for a solution-oriented Customer Journey Intern for our Insurance Customer Journey Team!Together, we aim to revolutionize the landscape of automotive insurance experiences. In this role, you will be responsible for ensuring seamless interactions and customer satisfaction at every touchpoint. Our team works in a hybrid setup.Our goal:We aim to ensure seamless integration of insurance solutions into the purchasing processes of Mercedes-Benz customers for cars and vans. Our goal is to design service and claims processes to be as convenient as possible for our customers while considering their needs and pain points. By leveraging the efficiency and effectiveness of processes and digital marketing tools, we aim to provide an outstanding customer experience and enable sustainable and profitable business.You will master these tasks:Support the Insurance Customer Journey Team with various tasks and processes, such as the online and offline customer journey for overseas and Europe: from the awareness phase to customer retention, including sales, claims management, and customer serviceAssist the team with daily tasks such as stakeholder management and coordination of customer journeysAssist in integrating insurance solutions into the entire customer journeys of Mercedes-Benz AG (online and offline) and support the team in collaborating with stakeholdersPrepare and visualize complex issues, create presentations and decision templatesSupport ongoing international projects in the area of customer journeyIndependently work on special topics The activity can begin from October 2026.QualifikationenStudies in business administration, marketing, insurance, or a comparable fieldProficient in German and English, both written and spokenInterest in digital projects and new business modelsCustomer-oriented thinking and hands-on mentalityWillingness to perform, initiative, structured, conscientious, and team-oriented workGood knowledge of MS Office, knowledge of Confluence, JIRA, and Mural is an advantageKnowledge in the area of customer journey is a plus Please note that your internship at this location must be mandatory. Additional Information:We look forward to receiving your online application, including a resume, cover letter, certificates, current certificate of enrollment stating your semester, proof of mandatory internship if applicable, and proof of the standard period of study. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.You can find further information on the hiring criteria here.Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees (sbv-zentrale@mercedes-benz.com) will gladly support you in the application process.People Solutions will be happy to help you with any questions you may have about the application process. You can reach us by email at myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm)Benefits Essens­zulagen Mit­arbeiter­handy möglich Mit­arbeiter­rabatte möglich Mit­arbeiter­beteili­gung möglich Mit­arbeiter Events Coaching Flexible Arbeits­zeit möglich Hybrides Arbeiten möglich Gesund­heits­maß­nahmen Betrieb­liche Alters­ver­sorgung Mobilitäts­angebote Park­platz Betriebs­arzt Gute An­bindung Barriere­frei­heit Kinder­betreuung Kantine, Café KontaktMercedes-Benz AGSchockenriedstraße 2470565 StuttgartDetails zum StandortStefan Hailer E-Mail: stefan.hailer@mercedes-benz.com BewerbenDie Mercedes-Benz Group.Die Mercedes-Benz Group AG (ehemals Daimler AG) ist eines der erfolgreichsten Automobilunternehmen der Welt. Mit der Mercedes-Benz AG gehören wir zu den größten Anbietern von Premium- und Luxus-Pkw und Vans. Die Mercedes-Benz Mobility AG bietet Finanzierung, Leasing, Fahrzeugabos und –miete, Flottenmanagement, digitale Services rund um Laden und Bezahlen, die Vermittlung von Versicherungen sowie innovative Mobilitätsdienstleistungen an.Mehr erfahrenTechnische Support-HotlineKontaktStandorteAnbieterRechtliche HinweiseEinstellungenDatenschutzLizenzhinweise DritterAllgemeine Geschäftsbedingungen© 2026. Mercedes-Benz AG. Alle Rechte vorbehalten (Anbieter)