Senior/Staff Software Engineer - Developer Experience

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! About The Role We're seeking a Senior/Staff Engineer to build and maintain the automation infrastructure that powers the development cycles of our North platform. This engineer will design and implement robust automation systems that enable engineers to efficiently test and validate changes across diverse environments and configurations. This role sits at the intersection of infrastructure and standards. You'll build the systems, frameworks, and culture that allow the rest of engineering to own quality themselves; improving and extending our testing platform by creating the infrastructure that allows engineers to write and execute tests, and enable every engineering team to ship with more confidence. Key Responsibilities Design and implement automation pipelines that support comprehensive testing across multiple environments with varying feature flags and realistic customer data profilesCreate intelligent testing agents that simulate real user behavior to validate different configuration combinationsDevelop and maintain GitHub workflows and actions to automate testing, deployment, and validation processesManage and optimize Helm charts for deployment consistency across environmentsImplement and maintain ArgoCD workflows for continuous deployment and environment managementEstablish best practices for testing methodologies and ensure adoption across engineering teamsBuild scalable infrastructure that supports parallel test execution across diverse configurationsDevelop infrastructure-as-code templates and configurations for reproducible test environmentsImplement containerization strategies for test environments and dependenciesCreate benchmarking frameworks to measure performance and reliability across different configurationsMonitor and improve test coverage and reliability metricsCollaborate with product and engineering teams to understand testing requirements and translate them into automated solutionsTroubleshoot and resolve complex testing infrastructure issues Required Qualifications 5+ years of software engineering experience with a focus on automation and testing infrastructureExpert proficiency in Python and TypeScriptExtensive experience with GitHub workflows and actionsDeep understanding of testing methodologies and best practicesExperience building and maintaining CI/CD pipelinesContainerization experience (Docker, Kubernetes)Benchmarking experience and performance testing methodologiesCloud platform experience (AWS, GCP, or Azure)Background in developer tools or platform engineeringAbility to design and implement complex automation systemsStrong problem-solving skills and attention to detail Preferred Qualifications Experience working with LLMs in production environmentsFamiliarity with infrastructure-as-code principlesExperience with container orchestration and managementKnowledge of performance testing tools and frameworksExperience with monitoring and observability toolsBackground in test framework developmentStrong working knowledge of Helm charts and ArgoCDInfrastructure-as-code experience (Terraform, Pulumi, or similar) What You'll Build You'll Enhance Our Testing Platform To Allow Engineers To Spin up environments with specific feature flag combinations using infrastructure-as-codeLoad test configurations with realistic customer data volumes in containerized environmentsRun comprehensive test suites across multiple environment configurations with automated benchmarkingGenerate detailed performance and reliability reports across different cloud environmentsAutomatically detect and flag regressions in diverse usage scenariosScale testing infrastructure to accommodate our growing customer base This is a critical role for ensuring the reliability and scalability of our North platform as we continue to grow our customer base and expand our feature set. You'll have the opportunity to shape the future of our development infrastructure and make a significant impact on product quality. (edited) Full-Time Employees At Cohere Enjoy These Perks A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.Full health and dental benefits, including a separate budget for mental health.RRSP matching, 401K, Pension Scheme.100% Parental Leave top-up for up to 6 months, for either parent.Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. 6 weeks of paid vacation (30 working days!)Budget for traveling to other offices if you are remote, plus an annual company offsite. How And Where We Work Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.For those not near an office: a co-working benefit so you can work alongside others in your city.Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.