Senior Backend Software Engineer - Integrations

Event Temple is a high-growth technology company based in Vancouver, BC. We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel Tech Awards 6 years in a row and we’re growing rapidly. We help make travel and events happen. At Event Temple we believe in helping people of great character thrive and we are on a mission to create the future of sales and catering and be the most respected and innovative solution for hotels around the world. We are seeking a full-time Senior Backend Software Engineer, Integrations to help build and scale our third-party integrations and API ecosystem. Location: The candidate must be based in Nova Scotia, Canada (remote friendly). Who You AreYou are passionate about backend engineering and building reliable, scalable connections between systemsYou have strong experience designing and implementing third-party API integrations in production environmentsYou understand integration patterns such as webhooks, asynchronous processing, event-driven systems, and real-time data synchronizationYou are comfortable working with external APIs that may have inconsistent documentation, strict rate limits, unexpected behaviour, or varying levels of reliabilityYou enjoy investigating complex problems across multiple systems and finding practical, durable solutionsYou value observability, system reliability, and building integrations that work consistently at scaleWhat Will You Do?As a Senior Backend Software Engineer focused on integrations, you will help design, build, and improve connections between Event Temple and hospitality platforms, property management systems, email providers, payment processors, and other industry partners. You can expect to: Design and implement reliable, high-performance integrations with third-party APIsBuild integrations with property management systems, payment gateways, hospitality platforms, and other external servicesContribute to technical and architectural decisions for our growing integration ecosystemBuild and improve systems for monitoring integration health, API performance, failures, and data consistencyDevelop resilient integration workflows using retries, idempotency, rate limiting, error handling, and graceful degradationCollaborate with integration partners on technical requirements, API specifications, testing, and implementation detailsInvestigate and resolve complex production issues across Event Temple and external systemsImprove the scalability and reliability of background processing and synchronization workflowsWork with other engineers to establish and share best practices for APIs, integrations, and distributed systemsParticipate in technical discussions with partner engineering teams and contribute to integration planningThis is a senior individual-contributor role. You will be expected to work independently, take ownership of complex technical problems, and collaborate closely with the broader engineering team. QualificationsWe are looking for someone who has: 5+ years of professional software engineering experienceSignificant experience building and maintaining third-party API integrations in productionStrong backend development experience using Ruby on Rails or another modern server-side frameworkThe ability and interest to become productive in Ruby on RailsExperience designing reliable systems for high-volume, multi-tenant applicationsA strong understanding of REST APIs, webhooks, authentication, asynchronous processing, and background jobsExperience handling retries, idempotency, rate limits, timeouts, partial failures, and data consistencyExperience with observability practices, including monitoring, logging, tracing, and alertingExperience investigating and debugging complex issues across distributed systemsStrong written and verbal communication skillsThe ability to work independently while collaborating effectively with engineers, product teams, and external partners.Nice-to-Have ExperienceThe following experience would be considered an asset: Professional experience with Ruby on RailsExperience with Sidekiq, Redis, and background job processingExperience with hospitality industry APIs, including property management systems, booking engines, or payment processorsExperience with integration platforms, ETL systems, or data pipelinesExperience working directly with external engineering teams, vendors, or integration partnersKnowledge of event-driven architecture and messaging systemsKnowledge of API gateway patterns, OAuth, rate limiting, and integration securityExperience supporting partner developers or technical enablementExperience working in a SaaS or multi-tenant product environmentWhat Type of Person Joins Us?You thrive on solving complex technical problems and building reliable connections between diverse systemsYou are passionate about creating seamless data flows and strong partner experiencesYou take pride in building integrations that just workYou care about the quality, maintainability, and reliability of the systems you buildYou are self-motivated, resilient, and quick to adapt when new obstacles ariseYou are comfortable working through ambiguity and taking ownership of problems from investigation through deliveryYou are looking for an alternative to the corporate abyssYou want to work somewhere your ideas matter and where your contributions have a meaningful impactYou value freedom and want to play on a winning team with people who feel the same wayYou want to help build a future with more events, travel, and shared experiences—not lessIt is this long-term, bigger picture that makes you feel both inspired and engagedBenefitsFriendly co-workersWork From Home/RemoteHealth and dental benefitsCasual dress code (obv.)Competitive compensationBuilding a company and being a part of a success storyThe opportunity to have a meaningful impact on a growing productWe do not offer relocation support for this position.