Software Engineer

Job Description Senior Software Engineer About Kaleris Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, accelerating the digital transformation of supply chains for industrial and finished goods shippers and carriers — combining best-in-class solutions for yard management, shipment visibility, and asset management across rail, truck, and multi-mode transportation. Role Overview We are looking for a Senior Software Engineer who thrives in a dual-track role: delivering on product roadmap commitments while serving as a technical escalation point for prioritized customer issues. You will bring deep engineering expertise to both planned feature development and reactive problem-solving, working closely with product, engineering, and customer success teams to keep our yard management and finished vehicles logistics solutions moving forward. This is a high-impact role for someone who is as comfortable diving deep into an escalated customer issue as they are designing a well-architected feature. Day-to-Day Responsibilities Customer Issue Resolution Receive and own pre-triaged, escalated customer issues from the Customer Support team and drive them to resolutionDebug and diagnose complex production and integration problems across the full stackIdentify root causes and implement durable fixes — not just workaroundsCommunicate proactively with stakeholders on issue status, timelines, and resolution plansDocument findings and contribute to internal knowledge bases to reduce repeat escalations Roadmap Development Collaborate with teammates to formulate detailed designs, implement solutions from requirements, and estimate effortParticipate actively in agile product development, including sprint planning, code reviews, and retrospectivesAdhere to test-driven development practices and maintain high standards for code qualitySupport product deployments, configuration, and post-release validation Experience Needed 5+ years of software development experience, with a track record of owning complex features end-to-endStrong Java proficiency — able to design, build, debug, and own Java-based services and features end-to-endStrong debugging and analytical skills — comfortable isolating issues across frontend, backend, and data layersHands-on experience with HTML, CSS, JavaScript, and AJAXSolid experience with PostgreSQL — writing queries, analyzing execution plans, and resolving data issuesFamiliarity with queuing systems and API integrations (Redis/Resque, JSON-based systems, or similar)Demonstrated ability to balance competing priorities — planned roadmap work alongside resolving escalated issuesExcellent verbal and written communication skills; English proficiency requiredAbility to work independently and with distributed, international remote teamsBachelor's degree in Computer Science or a related field, or equivalent practical experience Nice to Have Experience with Ruby on Rails or comparable MVC web frameworks (Django, Laravel, or similar)C++ experienceFamiliarity with GPS, location-based services, or digital mapping technologiesExperience with cloud infrastructure (AWS, GCP, or Azure) and deployment pipelinesBackground in supply chain, logistics, or transportation software Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.