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Head of IT Infrastructure and Client Services

Edqm — France · Posted ~2 weeks ago

Head Full-time Onsite €4925 (A1) to €6293 (A2) net per month

Skills

IT infrastructure management Cloud services Azure Microsoft 365 Client services DevOps Network administration Server administration Identity and access management Business continuity Backup and disaster recovery Service Desk management CI/CD Observability IT service management ISO 20000 People management Service Desk

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Summary

Lead a multidisciplinary IT organization responsible for infrastructure, client services, cloud operations, and DevOps. You’ll ensure secure and reliable environments while driving modernization, automation, digital transformation, service excellence, disaster recovery, and platform optimization. This senior leadership role offers significant scope to shape technology strategy and improve operational performance.

Highlights

Senior management position leading a multidisciplinary team of around 12 people, with broad responsibility for infrastructure modernization, cloud transformation, security, service excellence, automation, and operational reliability.

Description

Head of IT Infrastructure & Client Services Section Grade: A1/A2 Salary: from € 4 925 (A1) and € 6 293 (A2) per month (net) Location: Strasbourg (France) Reference: 1436/2026 Deadline for applications: 3 August 2026 We are looking for an experienced Head of IT Infrastructure & Client Services to lead our Infrastructure, Client Services and DevOps teams (around 12 people). In this key management role, you will ensure the reliability, security and performance of our IT environment while driving modernisation, automation and digital transformation initiatives. Your main responsibilities will include: Lead and manage IT infrastructure, cloud services (Azure, Microsoft 365), client services and DevOps operations.Ensure secure, reliable and high-performing server, network and cloud environments.Oversee identity and access management, business continuity, backups and disaster recovery.Drive service excellence through efficient Service Desk operations, user support and continuous improvement.Lead DevOps and automation initiatives, including CI/CD pipelines, observability and platform optimisation.Promote the adoption of sustainable, secure and innovative open-source solutions.Monitor service performance through KPIs, SLAs and IT service management best practices (ISO 20000). If you meet the eligibility criteria and are a citizen of one of the 46 member States of the Council of Europe, please submit your application using our online recruitment website and click here to find out why you should join the EDQM.