Cloud Engineer L2

Responsible for cloud operational activities in managed-service team as L2 Cloud Engineer for AWS Cloud, such as the following : Work on-site in Jabodetabek Area Collaborate with L1 engineers, presales and project managers to create, execute & improve daily operation activities Involved in discussion with customer pertaining current architecture, improvement, solutions and potential new workloads Perform & support implementation, service request, and change request for customer environment Create & review method of procedures (MOP) for deployments or changes Response to escalation from L1 Cloud Engineers Troubleshoot issues & respond to incidents Create & review incident report Perform root cause analysis and create problem report Create & review monthly cloud infrastructure report, including recommendation for improvements that aligned with AWS best practices Create and improve operational runbooks for daily operations Involved in transfer knowledge activities to internal team & customer Minimum Qualifications Technical Requirement: Hands-on experience on AWS cloud infrastructure administration Proficient in networking concepts, including but not limited to VPCs, transit gateway, routing, firewalls, load balancers, Route53, Direct Connect and VPNs in AWS or on-premises. Experienced in AWS Multi-Account environment, such as implementing and managing AWS Landing Zone & AWS Control Tower Have the capability in creating and using Infrastructure-as-a-code (IaC) scripts with CloudFormation & Terraform Experienced in managing Linux operating system, and scripting (such as shell & python) is a plus Familiar with containerized application platform, such as Kubernetes, Openshift, or Docker is a plus Non-technical Requirement Have AWS Solutions Architect Professional certification 2 years of hands-on experience in AWS cloud engineering Excellent problem-solving skills, with the ability to work independently and in cross-functional teams. Strong communication skills, both written and verbal, to articulate technical concepts to non-technical stakeholders.