Application Support Lead

Xpt Software — Australia · Posted ~1 week ago

Lead

Skills

Application support Incident management Root cause analysis React.js .NET C# SQL Server Azure DevOps

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Summary

Lead application support activities for modern web platforms, troubleshoot production issues, manage releases, and work with technical teams to maintain high availability.

Highlights

Leadership role supporting critical web applications with opportunities to improve reliability, deployments, and engineering collaboration.

Description

· Lead L2/L3 application support for Sitecore and React-based web applications, ensuring high availability and performance. · Troubleshoot production issues, perform root cause analysis, and coordinate timely incident resolution. · Manage deployments, application monitoring, bug fixes, and change/release activities. · Collaborate with development, infrastructure, and business teams to deliver continuous support and enhancements. · Hands-on experience with Sitecore CMS, React.js, .NET/C#, SQL Server, Azure DevOps