Site Reliability Engineer - Cloud

About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. And we're just getting started. Why join Bolt? Build the future of mobility and help transform how people live and move in cities.Tackle challenges at scale that span technology, operations, regulation, and growth.Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. About The Role Our Site Reliability teams solve a broad range of challenges, from keeping the infrastructure behind Bolt’s backend services reliable to continuously improving how we operate at scale. The Site Reliability Cloud team is responsible for the reliability, availability, scalability, and efficient operation of Bolt’s cloud infrastructure and services. As a Site Reliability Engineer, you will help design, automate, and operate our infrastructure across GCP and AWS. You will apply cloud governance and reliability best practices, participate in an on-call rotation, and collaborate with engineering teams to keep our cloud services secure, resilient, observable, and efficient. You will occasionally encounter complex operational challenges without obvious solutions, so curiosity, sound judgement, and creative problem-solving are essential. Main Tasks And Responsibilities Architecting, developing, and operating Bolt’s cloud infrastructure and networking across GCP and AWSBuilding reliable and maintainable infrastructure automation using Terraform, Ansible, and other infrastructure-as-code toolingImproving the reliability, scalability, security, observability, and cost efficiency of our cloud servicesParticipating in the on-call rotation, resolving production incidents, and turning operational learnings into lasting improvementsLeading infrastructure and reliability initiatives from identifying a problem through implementation and operational ownershipCollaborating with engineering teams, contributing to technical decisions, and sharing knowledge and best practices About You You have strong hands-on experience operating production infrastructure in public clouds, with very good operational knowledge of GCP, AWS, or bothYou are proficient with Terraform and Ansible and build clean, secure, testable, and maintainable infrastructure automationYou have a solid understanding of cloud networking, Linux systems, security, observability, and distributed systemsYou can troubleshoot complex production issues, make sound decisions under pressure, and think creatively when the solution is not obviousYou use data, metrics, and operational evidence to guide decisions and measure improvementsYou take ownership of initiatives and drive them through the difficult last mile to a reliable production outcome, communicating clearly and collaborating effectively with people from different technical backgrounds along the way Why you’ll love it here Accelerate your professional growth with unique career opportunities.Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.Take care of your physical and mental health with our wellness perks.Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.Connect with colleagues at annual company events and smaller team gatherings.Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.