Platform Engineer (DevOps)

Join social.plus! social.plus is on a mission to help brands and creators own their communities instead of renting them on third-party social platforms. As engagement on traditional social media declines and algorithms become more unpredictable, social.plus empowers enterprises to build curated digital communities directly within their own apps, driving higher engagement, retention, and lifetime value. For consumer apps, engagement is everything. social.plus is designed to help brands keep users inside their ecosystem rather than losing them to external platforms. By embedding community features within an app, brands can foster deeper interactions, increase user retention, and unlock new monetization opportunities. Your impact: You’ll work as a platform engineer, own backend services and deployment. The work spans the breadth of our platform: the core community use-cases (feeds, chat, social, moderation and agentic features), You will build deployment system that will helps team deploys more quickly and with security in mind on our cloud-native application You’ll move across backend APIs, infrastructure and deployment, data pipelines, and the AI-assisted engineering systems that let us ship fast without dropping the quality bar. You own things end-to-end, from design through production and operation. Your team: You'll join a team working on the forward edge of the platform — exploratory engineering and architecture, AI-assisted engineering infrastructure, internal tooling, intelligence systems, and the path that takes new capabilities to production-ready. It's a lean team with wide scope and meaningful influence over what gets built. Your day-to-day responsibilities: • Own platform services on event-driven, microservice architecture, and design of new services end-to-end, AI-assisted development tools daily as the default development workflow for scaffolding, refactoring, test generation, and code review. •Design and manage infrastructure with IaC, Kubernetes, and GitOps, treating AI agents as first-class collaborators in IaC authoring, drift detection, and policy-as-code enforcement. • Design and maintain core infrastructure that scales to millions of concurrent users, setting technical direction across teams on reliability, performance, and platform standards. • Participate in on-call rotation and incident response practice, leveraging AI-assisted triage, log/trace correlation, and runbook execution while owning post-incident reviews and systemic fixes. • Build observability that alerts on symptoms and leading indicators, applying AI-driven anomaly detection so issues surface before they page anyone. • Document and codify findings into runbooks structured for both humans and AI agents to execute, turning recurring fixes into automation and then into agentic workflows - so the same problem is never solved twice. • Drive continuous improvement of CI/CD and deployment pipelines (progressive delivery, canary analysis, automated rollback) with AI-powered code review, test generation, and deployment risk scoring built in. • Maintain infrastructure FinOps - right-sizing, commitment strategies, and cost-efficient architecture. Your ideal profile: You are a platform engineer who thinks beyond individual tickets. You care about contracts, reliability, observability, supportability, and how other teams consume the systems you build. You are comfortable using AI as part of your engineering workflow, but you still hold the quality bar yourself. • Strong, broad software engineering - comfortable across backend, infrastructure, and data, and willing to go wherever the problem is on a lean team. • Solid production backend experience: APIs, services, databases, distributed systems, and real operational tradeoffs. • Deployment and reliability fluency: CI/CD, containers/Kubernetes, observability, and cost discipline. • API and contract thinking - you design for the teams and systems that consume your work. • Uses AI as a normal part of engineering and evaluates generated output rigorously - you hold the quality bar yourself. • Production ownership instincts: incidents, rollout safety, and post-release accountability. Nice to have • B2B SaaS, developer/API platforms, real-time infrastructure, social/community, messaging, moderation, or analytics/customer-data products. • Experience building with AI coding agents, structured context, and evidence-based or deterministic validation workflows. • Turning recurring production or support failures into automated checks and quality gates. What’s in it for you: • Be part of a category-defining company: We’re changing how brands build communities. • Global, remote-first culture: Work with top talent across different countries. You are required to work from the office 3 days a month. The rest of the days, you are free to work wherever you feel most productive in Thailand. • Visibility, Inclusion, and Autonomy: We’ll provide guidance and support while granting you full visibility into your achievements, inclusion in all team meetings to absorb as much as you can, and the freedom to propose your ideas. Proactivity is highly valued and encouraged at all times. • Company-Sponsored Sports Sessions: Stay active and connect with colleagues! We sponsor various sports like badminton, tennis, and pilates to keep you moving and having fun together offline. • Global Diversity: You’ll work with an international team of professionals with a hugely diverse cultural background that embraces 15 nationalities. • Life Assurance & Private Healthcare: Your insurance plan includes dental care , so your smile is covered too! • Annual Health Check-Up: Stay on top of your well-being with an annual health check-up. • Mental Health Support: Take care of your mind with an allowance to reimburse therapy sessions up to a certain limit. Your mental health matters! • Unlimited Paid Vacation Days: Recharge and disconnect whenever you need – the time is yours to take! social.plus is an equal opportunity employer and welcomes applications from all qualified individuals regardless of ethnicity, sex, disability, religion/belief, sexual orientation or age.