Platform Engineer

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. The Product Engineering team consists of five cross-functional squads who each lead their own business and architectural domain, and are supported by our Platform, Domain Engineering, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code & Wild 💻 What You’ll Be Doing As a Platform Engineer you'll work across the whole of Technology (Frontend, Backend, Data Engineering, Data Science and Warehouse Tech) helping other engineers ship better, faster, and more safely. You'll split your time roughly equally between embedded engagements inside domain squads and central platform work on the shared infrastructure. The role of an engineer is changing. AI has removed writing code as the scarce skill; the valuable engineer is the one who picks the right problems, scopes them, and owns them through to how they behave in production. This role leans into that shift. You will work with a high degree of independence and the work isn't always handed to you as ready-made tickets, so you'll have space to identify, shape and deliver on solutions end-to-end. This Includes Embedded Engagements: Partner with domain squads, shipping code and tools to directly enhance their capability and solve real problems. Paved Roads: Build shared, adoption-driven infrastructure like feature flags, canary rollouts, fast builds, and CI/CD patterns. Making the easiest path the best path. AI Integration: Extend AI across the engineering lifecycle (ticket generation, config authoring, incident response, code review), operating with AI as your core working mode and creating reusable patterns. Core Infrastructure: Maintain and evolve shared services: AWS, GitHub, Datadog, Cloudflare, distributing ownership across the Platform team. Eliminate Toil: Automate manual processes and remove friction from the developer day-to-day. Enable Ownership: Coach squads on SLOs, observability, and AI tooling, ensuring they are capable of leading their production behaviour without relying on Platform. Strategic Impact: Proactively identify, scope, and deliver high-leverage problems from month six onwards. ✅ You’ll love this role if you… Have day-to-day experience with AWS and Terraform, and the judgement to balance performance, cost, and reliability.Our stack includes ECS Fargate, RDS, ElastiCache, DynamoDB, Lambda, and EventBridge.Have good judgement across CI/CD and observability, comfortable with safe and reliable deployment practices (we use GitHub Actions and Terraform Cloud), and comfortable using metrics, logs, and traces to understand how applications and infrastructure behave.Experience and enthusiasm using AI coding tools, or a keenness to adopt this style of working.Are willing to pick up app-side stacks like Ruby and Python, and are comfortable operating inside long-lived monoliths without trying to rewrite them.Take end-to-end ownership of problems (even without a ticket) you're comfortable operating in ambiguity and defining the problem before the solution.A curious and innovative mindset, open to feedback and coaching, and seek out opportunities for learning and development.Driven to deliver high-quality results and take initiative.You love to collaborate, and are at your best when working cross-functionally with other teams.You're excited about problem-solving and love to take a logical and collaborative approach to finding solutions. It would be great if you also have... Been part of rolling out production-ownership practices across a team or organisation.Experience working on an e-commerce site or in a fast-growing (preferably consumer-facing) environment. Experience setting patterns that other engineers adopted without being told to. Experience writing services or apps that fit into distributed architectures — working with APIs, event-driven patterns, and the contracts and practices that keep distributed systems stable. You can be based in the UK, the Netherlands or elsewhere. We're flexible on what this looks like and would love to discuss how you like to work! These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you. 🌟 (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻 Work that works for you Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you Work Abroad for up to 45 days each year Share in our success with a choice to take equity options Enhanced family leave policy and a workplace nursery scheme 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off 25 days’ holiday + your birthday and bank holidays each year Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar Option to buy an extra 5 days’ holiday each year 🌱 Health and wellbeing Health cash plan through Simplyhealth Mental health support through Open Up, including access to online therapy sessions Allies and champions groups Mental Health First Aiders and awareness training for our managers Electric car scheme Cycle to work scheme Our office kitchen is stocked with drinks and snacks to keep you going Financial wellbeing support through Bippit 🌳 Growth & Development A flexible training framework for every stage of your career development through our Bloom & Learn programme Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future Founders Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter Social & wellbeing monthly calendar Summer and End of Year events, team lunches and post-peak celebrations Irresistible discounts on our products, blooms & subscriptions! 🏡 Belonging at Bloom & Wild We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. Apply below (it takes 2 minutes!) Chat with Chloe, our Talent Manager - to discuss our role and learn a bit more about you and how we might match your career & development goals. Interview with some of our Platform team to get into more of the detail. Show us how you work through a technical challenge, which can be a live paired whiteboard session. Final chat with Steve, from our Tech leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.