Ecommerce Specialist

Company Description: JR Home Products is a Canadian-owned home products company with nearly 50 years of experience designing, developing, and supplying products across North America. Our portfolio includes electric fireplaces, outdoor heating, patio furniture, fire tables, planters, and home décor, available through many of Canada’s leading retailers. We are committed to quality, innovation, thoughtful design, and creating products that make everyday living more comfortable and enjoyable. Role Description: Reporting to the Key Account Manager, the eCommerce Specialist is tasked with growing Company online sales in the home products category. Responsible for managing and growing sales with a portfolio of online retailers: Amazon, Walmart, Best Buy and Wayfair and other assigned customers. Responsible for the day-to-day execution of the tactical requirements and expectations of eCommerce customers. Primary Duties and Responsibilities: · Grow company online sales as per assigned budgets. · Serve as primary eCommerce point of contact for assigned online clients: existing and new. · Collaborate with Marketing to oversee online item set-up and content creation (product photography, descriptions, videos) to build product excitement and drive sales. · Develop and execute unique brand pages and store fronts, online promotions/campaigns for assigned customer and manage trade marketing activities. · Collaborate with Sales & Marketing to streamline onboarding and product information maintenance using PIM (Product Information Management) system. · Interface with supply chain to ensure that customer’s orders are fulfilled on time in full (OTIF) · Communicate and report eCommerce business performance to the company and customer in a timely manner, identifying insights and action steps to improve business performance · Facilitate daily communication with clients for inquiries or requests pertaining to service status, scheduling, reporting, or general support needs. · Other duties as may be assigned from time to time. Required skills and background · Minimum Canadian university degree or college certification. · Knowledge, experience, and expertise in consumer product industry eCommerce space. · Minimum of 4 years digital sales and marketing experience with a demonstrated track record in online campaign management and development: Amazon and major North American retailers. · Proficient working experience working with online marketplaces, web stores for major retailers (e.g. Amazon, The Home Depot, retailer platforms etc.) · Advance proficiency with MS Office applications. · Excellent written and verbal communication skills, with the ability to communicate professionally and effectively with clients by email, conference call, and in person. · High proficiency in English, both written and oral. · Strong self-starter, works independently, that enjoys working in a fast-paced, competitive environment · Outstanding organizational skills. · Experience working with NetSuite or other CRM and integrated sales platform.