Summary
Provide excellent customer support in a fast-paced service environment. Responsibilities include assisting customers, managing operational tasks, supporting sales activities, and ensuring high service standards.
Highlights
Part-time customer-facing role offering training, career development opportunities, employee benefits, and performance-based rewards.
Description
Job DescriptionAre you a talent in customer service and sales? At SIXT, you can fully showcase your strengths.
You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch.
Everything you need to know about our vehicles, you'll learn with us.
Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service.
Please note that this is a part time role, working 26 hours per week
YOUR ROLE
You are the first point of contact for our customers, friendly, professional and passionate about sales and service
You impress with tailored offers and make every customer interaction a special experience
You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
You'll manage vehicle deliveries and collections between branches, ensuring timely service
You'll prepare, clean, and valet vehicles to maintain the highest standards for our customers
You'll support in handling rental agreements and customer inquiries, organised, service-oriented and always with a smile
YOUR SKILLS
Sales Mindset You love sales and are passionate about service and customer support
Customer Focus You have experience in direct customer contact, ideally in service, tourism or sales
Communication You are communicative and articulate in English
Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays
Driving Experience You hold a valid driver's licence with at least 12 months of driving experience
WHAT WE OFFER
Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus.
Secure your future with enrolment in SIXT's pension schemeGenerous Time Off Enjoy 22 days of annual leave, plus bank holidays (pro rota)
Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme
Parking Free branch parking for smoother starts
