DevOps & Automation Platform Services Manager

APPLY NOW! Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive. Shape The Future We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference. Grow With Us We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive. Win As a Team We’re looking for an experienced DevOps leader to take responsibility for of our DevOps & Automation Platform Services function. You’ll lead globally distributed teams, shape our tooling and CI/CD strategy, and ensure our platforms are secure, scalable and reliable. This is a high‑impact role at the heart of our technology transformation. You’ll Make An Impact By Lead DevOps engineers, Tooling Product Owners and cross‑functional teams across UK & India.Have responsibility for the strategy and roadmap for DevOps, CI/CD, Automation and Tooling platforms.Oversee platform performance, availability, compliance and lifecycle management.Drive automation, optimisation, and adoption of best‑practice DevOps engineering.Ensure high‑quality delivery of programmes, operations, releases and CI/CD governance.Manage vendor performance and third‑party delivery.Collaborate with architects, senior colleagues and portfolio teams to align tech with business needs.Mitigate risks, support audits and ensure adherence to security, regulatory and governance standards. Your Skills And Experience Extensive experience in DevOps engineering, tooling, automation or platform delivery.Experience managing geographically distributed DevOps teams.In depth understanding of Azure cloud and cloud‑native engineeringExcellent background in PaaS, SaaS, IaaS, cloud architecture and enterprise platforms.Ability to drive automation, improve processes and optimise platform performanceExperience delivering complex, large‑scale, multi‑cloud or multi‑tenant solutions.Demonstrated ability to lead major programmes, stakeholder engagement and vendor management.Comfortable working in fast‑paced, global organisations with matrix structures Why You’ll Love It Here Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to: Annual discretionary bonusUp to 11% pension contributionsHybrid working + flexible hours25 days annual leave + bank holidays + buy/sell optionsHealth & wellbeing + virtual GPCareer development and mentoringInclusive culture + employee networksShare investment options Our DEI Commitment We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.