Technical Product Manager Infrastructure

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at epirocgroup.com. We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable. Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes: Competitive wages and annual employee bonus and incentives as applicable to certain positions.Family-friendly benefits package.Company matching group retirement savings plan.Paid vacation and sick time.Fleet vehicles and travel allowances (as applicable).Support for relocations.Employee perks and discounts.Trades apprenticeships.Support for growth, training and education.Progressive flexible work arrangements as applicable to certain positions.Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement. Join Our Team as a Technical Product Manager Infrastructure at Epiroc! Upskill and support Epiroc Service technicians. Increase product reliability, machine availability and user friendliness. Work Type: Onsite Responsibilities: Field support:Provide technical support through available channelsConduct technical trainingPerform First on Market start-ups (FoM)Perform installation where applicable Product life cycle:Engage in Product Safety related workLead / handle duties within Continuous Product Improvement (CPI)Lead / conduct / take part machine testing and verificationSecure machine serviceability and user friendlinessBe a project contributor and subject matter expertWarranty handling where applicable Technical documentation and media:Create and maintain technical training material and mediaCreate instructions related to Technical Service News Bulletins (TSNBs)Create machine specific System descriptionsReview machine specific manualsIncluding internal Epiroc system specific instructionsReview Standard Operating Procedures (SOP)Functional This position requires extensive international travellingAssist in securing product and application competence among colleaguesSet up and execute technical support plans in order to secure customer satisfactionPick up and utilize synergies between relevant functions related to products Knowledge/Education: Technical university degree or equivalent experience Skills and Abilities: Service minded with a humble attitudeAnalytical and experienced in troubleshootingDrive for innovation and product developmentDrive to develop own personal and professional skillsSocial communication and networking skills with a result driven mentalityExcellent skills in English both verbal and writtenAdministrative and report writing skillsComputer literacyWell organized and structured with an ability to work independently as well as in teams.Good application and technical knowledgeGood technical understanding of the Epiroc product portfolio, underground and/or surface. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job. We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada. We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process. United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere. It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com This job will be posted until Aug 30th 2026, after which applications will no longer be accepted. Wage/salary for position: CAD 95,912.00- $ 126,870.00