Senior Key Account Manager

Job DescriptionYOUR WORK-LIFE OPPORTUNITY: We are looking for a Senior Account Manager to be responsible for a portfolio of food top partners in Porto. Your role is to build strong relationships with top partners, manage their account and implement strategies that will grow your partner’s business inside Glovo and make you achieve your goals and targets. Check this video to understand how life is at Glovo. BE A PART OF A TEAM WHERE YOU WILL: Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews). Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs. Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). Ensure that Glovo has the best content by signing preferred partnerships with partners. Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc). Improve Glovo’s revenue through commission renegotiation and selling assets. Understand, build action plans and follow up on churned and inactive partners. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.