Account Executive - Delhi

About Us At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description Do you enjoy taking ownership of a business portfolio and thriving on building positive relationships? Booking.com is looking for a driven Account Executive to join our outstanding team in Delhi. In this role, you will advise and consult our accommodation partners regarding their business performance, market opportunities, and industry trends. By empowering partners to use our systems and tools, you'll craft great outcomes and optimize their performance on the platform. Key Responsibilities Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com’s business.Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners.Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise.Identify new potential partner leads and pass these leads on for further follow up.Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio. Requirements of Special knowledge/skills Solution oriented and results drivenStrong work ethic; self-directed and resourcefulProactive, flexible and capable of working independently as well as working in a teamAbility to prioritise own workload and efficiently manage their timeStrong and engaging communication skillsAbility to influence partners over the phone to implement suggestionsEye for accuracy and ability to be analyticalLanguage: English & Hindi written and verbal at a business proficient level Benefits & Perks - Global Impact, Personal Relevance Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leaveHybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet creditInclusion at Booking.com Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process Let’s go places together: How we Hire (https://careers.booking.com/start-your-journey/)This role does not come with relocation assistance.Equal Opportunity Statement Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. The hiring company Booking.com India Support & Marketing Services Pte. Ltd. is one of Booking.com BV’s support companies in India. Booking.com India Support & Marketing Services Pte. Ltd. is looking for an Account Executive. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. All references to “Booking.com" refer to Booking.com BV. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.