Director of Logistics

Job DescriptionWe are currently looking for a Director of Logistics to lead our team in Malaysia. As Director, Logistics, you will lead foodpanda Malaysia's logistics organisation, owning the end-to-end rider experience while driving operational excellence, efficiency, and innovation across the country. You will develop strategies to optimise fleet operations, strengthen rider engagement, ensure regulatory compliance, and build a high-performing logistics organisation that supports sustainable business growth. Key responsibilities: As a passionate leader, you will be empowered to take full responsibility of the logistics operations of the businessFind ways to drive logistics efficiency in the whole country, by defining our city structure, our incentive schemes and managing our supply/demand relationshipStrategy – Proactively proposing new strategies to improve our set-up. We are not the kind of company where we want to maintain the status quo. We always want to be one step aheadOwning rider experience end to end, through logistics quality & efficiency, content improvements, and performance management. Also focus on building a very engaged rider community by working with partners across verticals to offer something meaningful for themWork closely with different government departments to ensure our fleet operations are compliant with all p-hailing regulationsLeading innovation & expansion in foodpanda Malaysia, in close cooperation with our Commercial Director.Analytics – Analyze and track KPIs (lots of it) to improve logistics performance, and take customer and rider experience to the next level!Build and structure a high performance team and drive them to successDigitalize and automate internal processes in all the logistics verticalsDelivering solid data-driven analyses to all departments,requiring a 360 degree understanding of our business.