VIP Account Manager

Entain — Austria · Posted ~1 day ago

Mid Full-time Hybrid

Skills

Customer service CRM management KPI analysis Communication skills Problem solving CRM

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Summary

A customer relationship role focused on delivering personalized service, optimizing CRM activities, analyzing performance metrics, and creating tailored experiences for premium customers.

Highlights

Competitive compensation package with benefits, hybrid work options, performance incentives, and responsibility for managing high-value customer relationships.

Description

Job DescriptionProviding personalised, high-quality customer serviceDeveloping personalised offers through optimised CRM managementAnalysing performance using KPIs Entain VIP ACCOUNT MANAGER | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox VIP ACCOUNT MANAGERFull-timeReferral Band: ♥Company DescriptionSports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.nbsp;Job DescriptionProviding personalised, high-quality customer serviceDeveloping personalised offers through optimised CRM managementAnalysing performance using KPIsQualificationsBe fully trilingual in NL-FR-ENHave previous experience in customer service or sales, or hold a higher education qualificationAn interest in sport, casinos and bookmakingExcellent communication skillsGood listening, analytical and problem-solving skillsAdditional InformationWhat we offer :We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.Full-time contract (38 hours/week – 5 days)Meal vouchers: €10 per worked dayEco-vouchersGift voucherTravel expenses:100% reimbursement of public transport costs or mileage allowance (legal rate)Reimbursement of travel expenses for professional eventsCompany laptopCompany mobile phone and mobile subscriptionReimbursement of home internet costsUp to 2 days of remote work per week4 additional vacation days on top of the 20 statutory annual leave days*Pension insuranceHospitalization insuranceAnnual bonus (CCT90) based on collective objectives13th-month salary*Double holiday pay**pro-rated based on the hours worked during the current or previous year.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.