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Software Support Analyst (SQL)

Redrock Resourcing — United Kingdom · Posted ~2 days ago

Mid

Skills

SQL Database Integration Software Support Problem Solving Customer Support Communication Databases

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Summary

Support business software customers by troubleshooting SQL databases, integrations, installations, and technical issues while delivering excellent customer service.

Highlights

Performance bonus, generous holiday allowance, pension, employee assistance, and opportunities to work directly with customers.

Description

Software Support Analyst (SQL) - Up to £42k A leading software house requires a Software Support Analyst with SQL experience to assist in delivering a first class service to its external customers. Suitable candidates will have Good technical understanding of SQL databasesExperience of database integrations to third party solutionsExcellent verbal and written communication skillsLogical and analytical, with a methodical approach to problem-solvingGood team player, yet willing to take personal responsibility for issuesA willingness to visit customers to install/configure software and provide ongoing support, Benefits on offer: Performance-related annual bonus scheme25* days holiday, plus 8 bank holidaysOption to purchase up to an additional 5 days holiday each yearPension schemeVariety of travel to work schemes, including season ticket loans and cycle to workEmployee assistance programme Please send CV for full job description and an informal chat. Excellent opportunity to join a market leader growing rapidly in a unique space!