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Application Support Engineer

Gios Technology Ltd — United Kingdom · Posted ~2 days ago

Mid Hybrid

Skills

Application support IT operations Production support Configuration management Secure system administration ITIL ServiceNow Incident management Problem management Change management Troubleshooting Handlebars.js Mustache.js

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Summary

Support and maintain enterprise applications and production systems in a secure operational environment. Handle routine administration, troubleshooting, configuration management, and IT service processes while helping ensure reliable system performance and controlled change delivery.

Highlights

Hybrid support role with regular office presence and opportunities to maintain and improve enterprise production systems.

Description

We are hiring for Frontend developer / Web developer / Full stack - Vortex Support (SC Cleared) Location: Exeter - Hybrid / 1 day Per week in Office Experience supporting and maintaining enterprise applications or production systems.Knowledge of Application Support, IT Operations, or Production Support environments.Experience with Configuration Management and secure system administration.Understanding of Incident, Problem, and Change Management processes (ITIL).Hands-on experience with ServiceNow or a similar ITSM platform.Ability to perform routine system administration, maintenance, and troubleshooting. Key Skills: Handlebars.js / Mustache.js/ Application Support / IT Operations / ITSM / ServiceNow / ITIL / Production Support / Change Management