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Risk Associate, Fraud Prevention

Entain — Austria · Posted ~1 day ago

Junior

Skills

Fraud detection Fraud prevention Financial transaction analysis Account investigation Risk analysis Customer support Quality control Data analysis Cross-functional collaboration

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Summary

Join a risk and transaction-services team focused on identifying and preventing fraud. You will investigate account and financial irregularities, analyze customer activity and transaction patterns, resolve account-related issues, support quality control, and recommend improvements to risk and customer-care processes. Strong analytical judgment, attention to detail, and effective communication are important.

Highlights

Opportunity to contribute directly to fraud prevention, customer protection, risk investigations, process improvement, and cross-functional operational quality.

Description

Job DescriptionAs a Risk Associate you will work in the Risk Management & Credit, Game Fairness and Security Team in the Transaction Services department. You will be reporting to one of our team leads and be responsible for the identification and prevention of fraud. Are you looking for an opportunity to add true value to a team? What you will do Liaise with players on account related issues, resolving problems and ensuring high levels of customer care;Analyse customer deposits and account categories, to prevent fraud, correct errors and resolve problems;Analyse records of Affiliate accounts, to ascertain whether there are any irregularities;Suggest improvements to procedures and systems, in the interests of fraud prevention and customer care;Investigate financial irregularities on accounts; Work with colleagues in other departments to resolve account-related issues and prevent fraud;Help maintain quality control and customer care through analysis of player contact;Investigate risk issues relating to third party processors;Check gaming history.