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Retail Account Management Intern

Delivery Hero — Portugal · Posted ~2 days ago

Junior Other Visa History ✓

Skills

Account management support Partner relationship management Operational support Data analysis Key account metrics tracking Process improvement Partner communication Problem-solving Cross-functional collaboration Customer experience

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Summary

Support a retail account-management team in a fast-growing on-demand technology business. You will assist with daily operations, gather partner insights, improve partner and customer experiences, track key account metrics, support scalable processes, review communications, and help build long-term partner relationships. This internship offers practical exposure to account management, operational improvement, collaboration, and professional development.

Highlights

Hands-on experience in a fast-growing environment, close collaboration with account-management teams, opportunities to improve partner experience, and a supportive culture focused on learning and growth.

Description

Job DescriptionYOUR MISSION Glovo is looking for a talented and ambitious Retail Account Manager Support trainee in Lisbon. Are you looking for a challenging experience in one of the fastest growing Startups in Europe? Do you want to contribute to building a product that will disrupt the On demand market? THE JOURNEY Support the Account Manager team with daily Operational tasksGather all the insights from our partners to create an amazing experience for them and our customers, tackle through problems to raise the barIdentify tech features improvements to increase partners UX and give proactive feedback to HQMaintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner supportForecast and track key account metricsDefine scalable processes, making sure partners are self-sufficient in using our toolsReview and propose partner communications, ensuring partner engagement and long-term relationshipsActively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference