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Account Manager - City Development

Delivery Hero — Italy · Posted ~2 days ago

Mid Full-time Visa History ✓

Skills

Account management Business development Partner management Strategic planning Stakeholder management Data analysis

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Summary

Take ownership of growth across a group of cities by managing partnerships, improving operations, developing expansion strategies, and driving commercial performance.

Highlights

Strategic business role with ownership of regional growth, partner relationships, operational improvements, and opportunities to drive measurable impact.

Description

Job DescriptionYour Mission: As an Account Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities. You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience— all the way to handing over a mature, profitable, market-leading city. Own your focus cities end-to-end: Coverage & Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities. Content: set partner acquisition priorities, own pipeline execution, manage & Grow your cities’ top partners. Fix the Basics: directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools. Affordability: own and execute the city-level promotional plan with city top partners. Reporting: own the city-level Weekly Business Review. What success looks like: Promotional presence in your cities— work with your top partners to execute appealing promotions. Focus on growing your priority cities.