Summary
A senior engineering role focused on turning operational processes into intelligent, production-ready workflows. You will build AI agents and LLM-powered applications for classification, exception handling, decision support, and reporting automation, using modern frameworks and retrieval-augmented generation. Working closely with operations teams, you will translate complex business processes into scalable technical solutions and help evolve systems from initial prototypes to action-oriented agentic workflows.
Highlights
Build practical AI-powered workflows and agentic applications that automate complex operational processes. The role offers strong ownership, exposure to LLM and RAG technologies, collaboration with business stakeholders, professional development, certifications, international work opportunities, and potential relocation support.
Description
We are seeking a Senior AI Workflow Development Engineer to build agentic workflows that support exception handling, data classification, decision-making and reporting automation.
This role requires strong hands-on application development experience using AI tools and frameworks, with a focus on delivering practical workflow automation in partnership with operations teams.
Please note that working from the customer's office is required 4 days per week.
Responsibilities
Build AI-powered workflows for exception handling, triage, categorization and decision supportDevelop agents able to process data quality issues, natural-language exceptions and vendor-submitted issue descriptionsCreate automation for back-reporting processes and operational workflow supportImplement natural language matching and classification logic for data and reporting issuesDeliver proof-of-concept and production-ready applications using LLM-based approachesCollaborate with Reg Ops and business users to extract workflow steps, decision points and cognitive load from current processesSupport eventual rule-text interpretation, sourcing logic, transformation logic and code-generation use casesHelp reduce manual effort in onboarding and handling large volumes of reports and exceptions
Requirements
Hands-on experience building AI applications, not just experimenting with modelsProficiency in LangChain, AWS and LLM-based application developmentExpertise in implementing RAG solutionsSkills in workflow automation and application developmentCapability to work with operations stakeholders to translate business processes into technical workflowsLocal presence in Warsaw and ability to work under a local-to-local contract
Nice to have
Background in exception management, classification or decision automation workflowsFamiliarity with regulated operations or reporting environmentsKnowledge of data quality issue handling and vendor issue matchingCapability to support agentic roadmap work from initial classification through action-taking workflows
We offer
We gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors.
Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusively
EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups.
With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.
