Solutions Designer

Solutions Designer – Intermediate (RQ00214) Client: Metrolinx Work Location: 277 Front St W, Toronto, ON, Canada (Hybrid) We are hiring a highly experienced Solutions Designer – Intermediate to provide technical leadership and solution delivery expertise for complex enterprise technology initiatives at Metrolinx. The successful candidate will lead the design, validation, implementation, and delivery of technology solutions aligned with business objectives, enterprise architecture standards, and long-term IT roadmaps. This role requires extensive experience with cloud migration, application modernization, solution architecture, infrastructure engineering, vendor management, and leading complex technology delivery initiatives. The ideal candidate will have strong experience managing large-scale initiatives, migrating on-premises applications to cloud platforms, collaborating with enterprise architecture teams, leading technical delivery teams, and ensuring successful production releases within complex public-sector environments. Role Snapshot Requisition Class: Solutions Designer – Intermediate Job Title: RQ00214 – Solutions Designer – Intermediate Client: Metrolinx Work Location: 277 Front St W, Toronto, ON, Canada Work Arrangement: Hybrid Estimated Start Date: 03 August 2026 Estimated End Date: 02 February 2027 Contract Duration: 132 Business Days Working Hours: 7.25 hours per day Application Deadline: Tuesday, July 28, 2026 – 01:00 PM EST Contact Email: hrsmss@smsoftconsulting.com Mandatory Submission Documents Interested Candidates Must Submit The Following Documents Updated Resume in Word format (Mandatory)Skills Matrix and References (Mandatory)Expected Hourly Rate (Mandatory)Visa Status (Mandatory)LinkedIn ID (Mandatory) Note: Applications submitted without mandatory documents cannot be processed. For daily job updates, you can also join our WhatsApp group: Link Key Responsibilities Technical Solution Leadership & Delivery ManagementManage and provide technical direction to delivery teams implementing technology solutions that address Metrolinx business needs.Lead technical execution, solution validation, governance activities, and incremental product releases.Validate Service Provider deliverables and ensure technology outcomes align with business stakeholder expectations.Collaborate with Enterprise Architecture teams to ensure application solutions align with enterprise technology roadmaps.Provide technical leadership throughout the complete solution lifecycle, from design through production implementation.Support the development of annual IT operating plans, delivery objectives, and technology improvement initiatives. Solution Design & Application Roadmap ManagementTranslate enterprise architecture decisions into application-level solutions that address business requirements.Review and validate solution designs, technical specifications, configuration artifacts, development outputs, and quality assurance results.Support complex technology initiatives by:Tracking development progressResolving technical challengesManaging scope changesEnsuring business expectations are achievedConvert 12–18 month technology roadmaps into actionable delivery plans, including shorter delivery increments and sprint-based execution.Identify and manage application and infrastructure integration points across enterprise solutions.Ensure delivered solutions meet technical standards, operational requirements, and business objectives. Solution Release & Issue ManagementSupport production releases by reviewing delivery schedules and monitoring solution maturity throughout implementation.Provide oversight during key delivery checkpoints to confirm alignment with approved technical designs.Participate in governance activities and ensure required technical artifacts are completed.Validate:Solution design documentationConfiguration and development artifactsQuality control resultsSupport issue resolution, troubleshooting activities, and root cause analysis.Provide technical guidance during production releases and application support activities. Cloud, Infrastructure & Technology EngineeringDesign and support enterprise-scale technology solutions including:SaaS platformsPublic and private cloud environmentsHybrid cloud solutionsVirtualizationNetwork, storage, and compute solutionsSupport cloud migration initiatives, including migration of on-premises applications to cloud platforms.Enable application monitoring, automation, orchestration, and operational management capabilities.Collaborate with technical teams to perform:Capacity planningPerformance managementAvailability managementSystem health monitoring Stakeholder & Vendor Relationship ManagementAct as a technical liaison between business stakeholders, IT teams, Enterprise Architecture, and external Service Providers.Lead discussions with vendors, technical partners, and internal stakeholders.Review complex vendor statements of work, proposals, and technical deliverables.Support vendor performance reviews and service delivery improvement initiatives.Provide guidance to Service Provider teams to ensure successful delivery.Establish effective knowledge-sharing processes and maintain solution documentation repositories. Risk Management & Operational ExcellenceIdentify, assess, communicate, and manage technical delivery risks.Develop mitigation strategies to reduce project, operational, and customer impact.Ensure alignment with IT governance frameworks, standards, policies, and methodologies.Recommend emerging technologies and innovative approaches to improve business performance.Support continuous improvement initiatives across IT delivery practices.Provide recommendations for improving service delivery effectiveness and reducing operational risks. Financial & Resource ManagementSupport technology budgeting and resource planning activities.Provide input into annual operating and capital budgets.Track initiative progress, scope, schedule, and cost impacts.Identify opportunities for process improvements and cost optimization.Ensure technology investments align with roadmap priorities and business outcomes. Team Leadership & Technical MentoringLead virtual teams consisting of vendor project managers, technical specialists, project delivery resources, and production support teams.Provide technical leadership, mentoring, and direction to IT professionals.Ensure teams have appropriate skills, resources, and support to successfully deliver initiatives.Promote a high-performance culture focused on collaboration, accountability, and continuous improvement.Build strong relationships with strategic Service Providers and technology partners. Required Skills & Experience Skill / Experience Years Required Experience delivering midsize-to-large technology initiatives with high complexity and business impact 8+ Years Experience migrating on-premises applications to cloud platforms 10+ Years Solution delivery leadership and technical project execution Required Leading discussions with vendors and business stakeholders Required Enterprise application solution design and architecture alignment Required Cloud platforms and hybrid infrastructure solutions Required Application lifecycle management experience Required Agile delivery methodologies and lifecycle management tools Required Experience with enterprise IT governance frameworks Required Experience leading IT professionals and delivery teams Required Required Education Post-secondary degree or diploma in:Computer ScienceInformation TechnologyEngineeringBusiness AdministrationRelated discipline Equivalent combinations of education, training, and progressive experience in solution delivery leadership roles will also be considered. Preferred Certifications Certifications & Preferred Qualifications Microsoft Azure Solutions Architect Expert CertifiedTOGAF Enterprise Architecture Foundation/PractitionerAgile certification (ACP, CSPO)Software Development Methodology certificationsPMP or PRINCE2 certificationITIL Foundation Certification Technical Competencies Expert understanding of solution delivery and application management lifecycle practices.Ability to validate technology solutions through review of:Technical designsConfiguration artifactsDevelopment outputsQuality control resultsStrong knowledge of application and infrastructure integration principles.Experience with Agile lifecycle tools such as:JiraConfluenceKnowledge of DevOps, Lean, Agile, and Bimodal IT approaches.Experience with cloud services, outsourcing models, and alternative IT sourcing strategies.Strong understanding of IT and business strategy alignment.Experience managing Service Providers and outsourced delivery teams.Strong leadership, negotiation, facilitation, and stakeholder management skills.Ability to communicate technical concepts effectively to both technical and non-technical audiences.Strong problem-solving, analytical, and presentation skills. Leadership Competencies Service-Focused LeadershipTransformational LeadershipEffective CommunicationDelivering Superior ResultsBuilding High-Performance TeamsSound Decision MakingLiving Organizational ValuesTeam Engagement and CollaborationPersonal Effectiveness Working Conditions Hybrid work arrangement.Occasional after-hours support may be required for:Production releasesApplication troubleshootingRoot cause analysis activitiesCritical operational support How to Apply Interested candidates are requested to submit the required documents by: Tuesday, July 28, 2026 – 01:00 PM EST Email: hrsmss@smsoftconsulting.com Required Documents Updated Resume in Word formatSkills Matrix and ReferencesExpected Hourly RateVisa StatusLinkedIn ID Applications without complete documentation cannot be processed. If this opportunity is not the right fit, please share it with qualified Solutions Designers, Technical Solution Managers, Solution Architects, Cloud Architects, or Technical Delivery Leads with strong experience in enterprise solution delivery, cloud migration, application modernization, vendor management, and large-scale IT initiatives.