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Account Management Specialist

Delivery Hero — Germany · Posted ~2 days ago

Mid Full-time Visa History ✓

Skills

Account management Vendor relationship management Negotiation Revenue management Stakeholder management Analytical skills Problem-solving Strategic planning Business administration English communication Presentation skills

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Summary

A global technology-enabled services organisation is seeking an Account Management Specialist to serve as the primary contact for high-value business partners. You will identify performance issues, negotiate commercial terms, coordinate promotions, improve operational results, and collaborate across departments to solve partner challenges. The role requires 2–3 years of account management experience, strong analytical and strategic thinking, excellent stakeholder management, and confident English communication and presentation skills.

Highlights

Own relationships with key business partners and directly influence revenue, performance, promotions, and retention. The role combines strategic account management, negotiation, analytics, cross-functional collaboration, and stakeholder engagement in a large international organisation.

Description

Job DescriptionAct as the main contact person for our top vendors, identify and troubleshoot problem areas and build a strong loyalty between foodpanda and the restaurant ownersRenegotiate commission / exclusivity with Vendors to support revenue streamCoordinate with vendors to get monthly deals and promotions Contact restaurants with high fail rates to reduce the find out the reasons and to see where we can assist vendors to reduce the fail ratesCollaborate with different departments to improve vendor’s performance and solve problemsCoordinate and participate in offline eventsProvide operational and administrative support for the businessAssist City Manager with delegated ad-hoc tasks Delivery Hero Specialist, Account Management | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Specialist, Account ManagementFull-timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionAct as the main contact person for our top vendors, identify and troubleshoot problem areas and build a strong loyalty between foodpanda and the restaurant ownersRenegotiate commission / exclusivity with Vendors to support revenue streamCoordinate with vendors to get monthly deals and promotions Contact restaurants with high fail rates to reduce the find out the reasons and to see where we can assist vendors to reduce the fail ratesCollaborate with different departments to improve vendor’s performance and solve problemsCoordinate and participate in offline eventsProvide operational and administrative support for the businessAssist City Manager with delegated ad-hoc tasks QualificationsBachelor’s degree in Business Administration, or a related fieldAt least 2-3 years of account management experienceAbility to communicate effectively across geographical and cultural boundaries & to navigate in large matrix organizationsStrong analytical, problem solving, and strategic planning skillsAbility to manage internal & external stakeholders efficientlyExcellent verbal and written communication skills in English and competent presentation skillsBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.