Software Engineer II

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: As a Software Engineer II at Iterable, you'll independently develop, maintain, and deliver moderate-complexity projects on your team. You'll be working with the Delivery team which builds and maintains the pipeline responsible to getting messages to end users on time. Ultimately, we help enable our customers to provide relevant, timely, and joyful experiences to their own users. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here. You are recognized as a subject matter expert in a particular focus area and consistently demonstrate high-quality, on-time delivery. You take ownership of the full lifecycle of your code — from design through production monitoring and maintenance. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. You'll get to: Execute on core work with minimal guidance in a way that increases team velocity while maintaining high qualityBreak down projects into milestones, provide accurate cost estimates, and proactively keep stakeholders informedArchitect and develop solutions on a complex platform that reaches millions of usersCollaborate with frontend, backend, product, and design to conceptualize and build new product featuresWrite well-structured, maintainable, documented, and tested code with an eye toward future reuse and modularizationDiagnose and fix tricky bugs, prevent incidents through appropriate testing, and maintain a track record of drama-free deploysProvide in-depth code reviews and contribute to design reviews with respectful, effective communicationRecognize potential scalability issues, bring them to the Architecture Support Group (ASG), and participate in remediationCollaborate actively to unblock teammates, give and receive hard feedback with respect and empathy, and solicit input from people of diverse backgroundsParticipate in recruiting and develop effective interviewing skills We are looking for people who have: 3+ years of relevant software development experienceProficiency in at least one modern programming language (ideally Scala and/or Java)Experience building production-ready, scalable web applicationsExperience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systemsStrong interpersonal skills and the ability to collaborate in a highly remote/distributed environmentAbility to facilitate discussions within your team and cross-functionallyA desire to be part of a values-driven Engineering teamPassion for learning — always improving yourself and the team around youWillingness to take on-call responsibilitiesFluency in English (verbal and written) Our Technology Stack: Programming Language: ScalaDatabases: Elasticsearch, Postgres, Redis, CRDBInfrastructure: Pulsar, Kafka, AWSOther Relevant Technologies: Docker / Kubernetes, React Bonus Points: Experience with end-to-end, integration, and performance testingExposure to enterprise systems Perks & Benefits: Competitive salaries, meaningful equity, & 401(k) planMedical, dental, vision, & life insuranceBalance Days (additional paid holidays)Fertility & Adoption AssistancePaid SabbaticalFlexible PTOMonthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefitsComplete laptop workstation The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.