Credit & Collections Specialist (gn) Accounts Receivable

Are you looking for a role where you can combine customer contact, problem-solving, and financial expertise?Do you enjoy building relationships with customers while helping improve business performance and cash flow?Would you like to join an international technology company that offers flexibility, development opportunities, and the freedom to shape your career? Practical Information: Location: Amsterdam, Netherlands | Reports to: Credit Collection Manager Benelux | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, written and verbal As a Credit & Collections Specialist (gn) Accounts Receivable, you will manage customer collections activities, resolve payment-related issues, and support healthy cash flow across the business. Through regular interaction with customers and internal stakeholders, you will help improve payment performance, maintain accurate records, and contribute to key finance objectives. Key Responsibilities: Manage customer communication through phone, email, and customer portals regarding outstanding invoices and payment-related queries.Build positive customer relationships while supporting collections activities and timely payments.Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.Maintain accurate records of collection activities using ERP and financial systems.Support reporting activities, ageing analysis, and finance performance tracking through Excel and related tools.Monitor customer payment behaviour and support the achievement of key performance indicators such as overdue balances and DSO. Job Requirements Experience in Accounts Receivable, Credit Control, Collections, Debiteurenbeheer, Billing, Finance Operations, or a similar finance-related environment. Professional Dutch and English language skills, both written and verbal.Experience working with ERP or financial systems such as SAP, Microsoft Dynamics, Oracle, AFAS, Exact, NetSuite, or similar platforms.Customer-focused communication skills with the ability to build productive stakeholder relationships.Strong organisational skills with the ability to prioritise multiple activities.Confidence working with Excel, financial data, and reporting tools. What we offer:   A close-knit, international community where everyone can be themselves.Hybrid working with flexibility between home and office.Unlimited vacation policy.Learning, development, and mentoring opportunities to support your growth.Competitive salary and attractive secondary benefits.Team activities, social events, and a collaborative working environment.Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.