AI Engineer

About The Company Adyen is a leading global financial technology platform that provides comprehensive payment, data, and financial products integrated into a single, seamless solution. Serving renowned clients such as Meta, Uber, H&M, and Microsoft, Adyen is committed to delivering innovative and ethical financial solutions that enable businesses to accelerate their growth and achieve their ambitions faster. The company’s culture fosters ambition, collaboration, and excellence, offering an environment where talented professionals can thrive and own their careers. With a focus on tackling complex technical challenges at scale, Adyen continuously pushes the boundaries of financial technology to create impactful solutions for its diverse global customer base. About The Role The Documentation Tooling Team at Adyen is seeking a highly skilled and motivated engineer to lead the development of the next generation of Adyen’s knowledge platform. This platform aims to transform static documentation into a structured, queryable, and accessible knowledge base that supports developers, AI agents, and internal teams. You will be instrumental in designing scalable content architecture, orchestrating serverless pipelines on AWS, and building high-performance APIs for knowledge retrieval. Your work will ensure that technical information is consistently accurate, easily discoverable, and effectively integrated across multiple sources and tools. As part of the Developer Experience group within the Customer Experience solution, you will play a strategic role in enhancing the overall developer and customer journey by providing reliable and contextual knowledge delivery powered by advanced AI interfaces. Qualifications Deep production experience with Python programming languageProficiency in designing serverless orchestration workflows using AWS Step Functions and AWS LambdaExperience with graph databases such as Neo4j and familiarity with Cypher query languageStrong background in building robust ETL pipelines for extracting and transforming unstructured content from sources like Git repositories and Headless CMSKnowledge of designing high-performance APIs for complex data retrieval, including familiarity with GraphRAG patterns or vector embedding integration (e.g., Amazon Bedrock)Solid understanding of Infrastructure-as-Code tools such as PulumiExperience collaborating with cloud platform teams managing container workloads like Amazon EKS or KubernetesExcellent communication skills, with the ability to translate strategic objectives into technical initiatives and articulate technical concepts to diverse audiences Responsibilities Implement and deliver the next generation of Adyen’s knowledge platform, establishing foundations for intelligent, AI-powered knowledge deliveryDesign, configure, and orchestrate serverless data pipelines in AWS to ingest content from headless CMS and Git repositoriesDefine graph schemas, ontologies, and develop optimized, idempotent queries for updating and querying graph databasesCollaborate cross-functionally with technical writers, product managers, engineering teams, and cloud specialists to ensure secure and resilient infrastructure deploymentContribute to engineering excellence through code reviews, mentoring engineers, and fostering a culture of high performance and qualityImplement automated controls and validation rules to maintain content integrity and detect documentation drift over timeDevelop APIs optimized for developer environments and AI agents to facilitate reliable knowledge retrieval Benefits Competitive salary and performance-based incentivesComprehensive health and wellness benefitsOpportunities for professional development and continuous learningCollaborative and innovative work environmentParticipation in cutting-edge projects within the financial technology sectorSupportive culture that values diversity, equity, and inclusion Equal Opportunity Adyen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other protected characteristic. We welcome applicants from all backgrounds and are dedicated to fostering a workplace where everyone can thrive and contribute to our shared success.