DontApply.Club
Login Register

Retail Customer Service Associate

About You — United Kingdom · Posted ~3 hours ago

Junior Onsite Visa History ✓ £13.00 per hour

Skills

Customer Service Cash Handling Payment Processing Customer Relationship Management Complaint Resolution Problem-Solving Sales Target Achievement Retail Operations Betting Transaction Processing Shop Opening and Closing Store Standards Maintenance Responsible Gambling Awareness Point-of-Sale Systems Betting Terminals

🔓 Log in to save this job, tailor your resume & track your apply process — 7 days free, no card needed.

Log in to add to target list

Summary ✨ AI‑Generated

Join a fast-paced retail team as a Customer Service Associate in a customer-facing entertainment and wagering environment. You will deliver excellent service, process customer transactions, handle cash, explain available services and terminals, resolve customer concerns, and maintain high store standards. The role also involves supporting responsible gambling practices, working toward performance targets, and assisting with opening and closing procedures. Compensation is £13.00 per hour, making this an opportunity to build practical retail and customer service experience.

Highlights

Earn £13.00 per hour in a dynamic customer-facing retail role with varied daily responsibilities. Develop customer service, transaction handling, and problem-solving skills while working within a collaborative team. Gain practical experience in retail operations, customer relationship building, and day-to-day shop management, with opportunities to contribute to performance targets and service standards.

Description

Job DescriptionAs a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do Deliver outstanding customer service.Always urge safer gambling.Take bets on different sports and events.Process customer transactions including cash handling.Help demonstrate our products and betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets.Maintain high shop standards.Open or close the shop.Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 17 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.