Summary
✨ AI‑Generated
A growing international organization is seeking an Office Assistant and Receptionist to serve as the first point of contact for employees, visitors, and guests at its headquarters. Working weekday daytime hours, you will manage the front desk, answer and route calls, resolve employee inquiries through a ticketing process, welcome new hires, and support smooth daily workplace operations. The role is ideal for an organized, approachable professional who enjoys helping people and maintaining an efficient office environment.
Highlights
Predictable weekday working hours, a people-focused role, and opportunities to contribute directly to employee and visitor experience. The position offers varied administrative responsibilities, involvement in onboarding, and the chance to help maintain a welcoming and efficient workplace.
Description
HelloFresh’s Office Assistant, Workplace Operations will be responsible for supporting the reception function at our NYC office.
The Office Assistant is the first impression of HelloFresh for every employee, visitor, and guest who walks through our NYC HQ doors.
You are the go-to resource for the office, the first call when something goes wrong, and the reason people feel taken care of from the moment they arrive.
If you thrive on human interaction, get satisfaction from closing out a ticket, and take pride in a space that runs smoothly and looks great, this role is for you.
You Will...
Reception & Employee Experience
Own the front desk, M-F 8:00am-4:30/5:00pm
Be the warm, professional first point of contact for all employees, visitors, and guests arriving at the office
Manage all incoming employee tickets and inquiries with urgency and care
Answer and screen incoming calls, escalating appropriately to channels like HRHelp
Welcome new joiners and help set them up for Day 1 success
Keep reception clean and organized -- it should always look ready for company
Office Operations
Lead all mail, deliveries, drop-offs, and pick-ups
Support employee security badging, own badge tracking
Assist with coordinating onsite vendor and maintenance visits in partnership with the Office Lead, Security, and building management
Help organize employee-facing events and own catering orders.
Manage and maintain confidentiality of all incoming mail
You are...
Customer-obsessed: you treat every employee interaction like a customer interaction
A strong communicator: clear, direct, and responsive -- people know they can count on you
Detail-oriented: high standards for a neat, organized, professional space
An independent problem-solver who escalates the right things and handles the rest
Comfortable rolling up your sleeves -- literally and figuratively
Energized by people, not drained by them
At minimum, you have...
2+ years experience in an office environment
Familiarity with Google suite & Slack
Ability to lift Up to 30 pounds
You’ll get:
Competitive salary and 401(k) with company match (vesting immediately upon participation)
Generous PTO policy and 4 weeks of parental leave
$0 monthly premium and flexible health plans starting on day one
85% discount on your HelloFresh subscription and other product offerings
A collaborative, dynamic work environment within a fast-paced, mission-driven company
This job description is intended to provide a general overview of the responsibilities.
However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range$25—$27 USD
