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Store Team Lead

Delivery Hero — Spain · Posted ~7 hours ago

Lead Onsite Visa History ✓

Skills

Team leadership People management Hiring Training Mentoring Operations management Supply chain Logistics KPI analysis Dashboard analysis Cross-functional collaboration Continuous improvement Operational dashboards Data analytics KPI reporting

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Summary ✨ AI‑Generated

Take ownership of a high-volume fulfillment operation and lead a team of approximately 30 employees and frontline leads. You will hire, train, and mentor team members, monitor operational KPIs through data and dashboards, coordinate logistics and store activities, and drive continuous improvements with cross-functional partners.

Highlights

Leadership role with ownership of a fulfillment operation, responsibility for a team of around 30 employees, and strong exposure to performance analytics, process improvement, and cross-functional collaboration.

Description

Job DescriptionTake full ownership of a BCN Micro-Fulfilment Center, transforming complex supply chain and store logistics into a flawless customer experience. You will build, mentor, and inspire a team of ~30 Front Line Employees and Leads while fostering a culture of continuous improvement through actionable data analysis. Partnering closely with cross-functional teams, you will scale operational efficiency and own the long-term success of the MFC business model. THE JOURNEY Be owner of part of the MFCs ES OKRs. Manage one MFCs of Barcelona (around 30 employees in charge). Manage a team of Picker and Couriers. Hire, train and mentor all the Team Members. Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs. Develop MFCs business model with a 360º mindset. Coordinate all the operations of the MFC, both on the Logistics side and the Store. Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution. Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.