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Micro-Fulfillment Center Manager

Delivery Hero — Spain · Posted ~7 hours ago

Senior Full-time Onsite Visa History ✓

Skills

Team management People leadership Supply chain operations Store logistics Data analysis KPI management Operational optimization Cross-functional collaboration Hiring and training Dashboards Data analytics

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Summary ✨ AI‑Generated

Lead a micro-fulfillment center and a team of approximately 30 frontline employees and leads. You will oversee picking, courier and store operations, hire and develop team members, monitor operational KPIs through data and dashboards, and coordinate closely with logistics, commercial, finance, and safety stakeholders. The role offers end-to-end ownership of center performance and continuous improvement.

Highlights

Own the performance of a micro-fulfillment center while leading a team of around 30 employees. The position offers broad operational responsibility, people leadership, data-driven performance management, cross-functional exposure, and the opportunity to shape and scale an evolving operating model.

Description

Job DescriptionTake full ownership of a BCN Micro-Fulfilment Center, transforming complex supply chain and store logistics into a flawless customer experience. You will build, mentor, and inspire a team of ~30 Front Line Employees and Leads while fostering a culture of continuous improvement through actionable data analysis. Partnering closely with cross-functional teams, you will scale operational efficiency and own the long-term success of the MFC business model. THE JOURNEY Be owner of part of the MFCs ES OKRs. Manage one MFCs of Barcelona (around 30 employees in charge). Manage a team of Picker and Couriers. Hire, train and mentor all the Team Members. Continuously facilitate analysis and dashboards to give visibility on the performance of the main operational KPIs. Develop MFCs business model with a 360º mindset. Coordinate all the operations of the MFC, both on the Logistics side and the Store. Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution. Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement.