Fleet Support Administrator

Job DescriptionFleet Support Administrator Are you a people person with a passion for delivering premium experiences and keeping operations running like a well-oiled machine? As a Fleet Support Administrator at SIXT, you'll be the face of our brand, welcoming customers, guiding them through their rental journey, and ensuring every vehicle is ready for the road. From the moment a customer walks through the door to the moment they drive away, you'll play a vital role in making it seamless, professional, and memorable. Enjoy flexible hours, endless growth opportunities, and a starting salary of $22.25 per hour. YOUR ROLE AT SIXT You welcome every customer with a professional, friendly attitude, directing them to appropriate stations and maintaining efficient flow while ensuring a clean, organized front-of-house presence that reflects SIXT's premium brand standardsYou verify customer documents, check driver's license validity, and assist customers in selecting the right vehicle while handling exchanges to meet business needsYou offer additional products and services such as prepaid fuel and toll passes, address customer questions and concerns, and finalize rental agreements by confirming documents and explaining charges with accurate receiptsYou complete return transactions by inspecting rental vehicles for damage, fuel levels, and mileage, advising customers on final charges while discreetly handling findings and directing issues to appropriate channelsYou perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body shops for repairs, and schedule maintenance while obtaining estimates and generating purchase ordersYou prepare new vehicles for rental by adding documentation, decals, and tags, enter them into the inventory system, oversee vehicle disposal preparation, and ensure personal belongings are removed from returned vehiclesYOUR SKILLS MATTER Customer Service You have at least 1 year of customer service experience, ideally with a background in sales, service, or hospitality, and a genuine passion for creating memorable guest experienceOrganization & Analysis You are highly organized with strong analytical abilities, capable of managing fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insightsEducation & Licensing You hold a high school diploma or GED, are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United StatesTechnical Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications such as ExcelCommunication & Teamwork You have excellent communication skills and thrive as a team player in a fast-paced environment, coordinating effectively across departments with a positive attitudeSchedule Flexibility You can work up to 40 hours per week, including day or evening shifts and weekend shiftsWHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your futurePaid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidaysBonus Plan Take advantage of a bonus plan based on performanceEmployee Assistance Program Access support whenever needed through our Employee Assistance ProgramExclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employeesUniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance