Application Support Engineer

Onsite in Foster City, CA | 4 days in officeThis position is responsible for Engineering applications development to handle deployments, installation, customization, configuration, and upgrades.This person should be able to perform installation, upgrade, maintenance and integrations.Experience with AWS and CI/CD pipelines in a Linux environmentExperience with any middleware like MulesoftBuilding new servers and cloning on VMWare and AWSExperience with PLM tools is added advantageRESPONSIBILITIES: Installation of Engineering apps on Linux environmentUpgrade Engineering apps major and FixPacksAutomate Database refreshes between multiple environmentsConfigure reverse proxies, load balancers.Should be able to analyse and improve performance.Responsible for Filestore configuration and filestore syncing.Maintain Engineering applications licensingDevelop software integrations between Engineering Apps and downstream systems using Web Services, XML, and other related development tools.Java knowledge would be an added advantage.Develop and document test procedures and assist with unit, integration, and regression testing activities.Execute testing that covers various use cases and scenarios with business unit processes.Comfortable working within cross functional teams, contributing to the overall planning of projects, recommending approaches, identifying resources, and developing timelines.Effectively communicate issues and alternative solutions.Takes initiative to achieve value added results and improve upon solutions offered.Identify, troubleshoot, and resolve incidents and problems within the Engineering systems.Perform system diagnostics, troubleshooting and ongoing day-to-day system maintenance.Provide end user support, training and mentoring.QUALIFICATIONS: Bachelor’s degree in computer engineering, information systems, computer science or technology related fieldWorking knowledge of AWS, VMWare, Linux must.4+ years of related experience.NICE TO HAVE: Excellent organizational, problem solving, and communication skills, and a willingness to work with teams and individuals.Must demonstrate the ability to learn new skills, meet deadlines, embrace new technologies, and follow processes.Self-starter with the ability to work with minimal supervision.Ability to be customer focused and service oriented.Experience gathering and interpreting requirements to develop solutions.