IT Workplace Support Engineer

Contract: 12 months (subject to extension). Location: Amsterdam, Netherlands. Salary: Not a constraint for the right candidate! Experience: 6-8 years. Hybrid: 2 days Work from Home 3 days Work from Office Your Profile & DNA: We’re looking for an experienced IT Workplace Support Engineer to join our enterprise IT team and provide high-quality on-site technical support. Roles & Responsibilities Provide L1/L2 on-site IT support for workplace incidents.Support and troubleshoot LAN/Wi-Fi connectivity issues.Manage and support printing services.Assist with hardware deployments, installations, and replacements.Manage IT assets and incidents using ServiceNow.Ensure compliance with security, operational, and governance requirements.Participate in IT governance and compliance reviews.Deliver excellent customer service, including during high-pressure situations.Identify opportunities for automation and continuous process improvement. Qualification & Experience A Bachelor's or Master's Degree or equivalent.Experience providing on-site IT support in enterprise environments.Hands-on experience with ServiceNow for incident and asset management.Strong knowledge of LAN/Wi-Fi support and troubleshooting.Experience with printing support.Strong customer service, communication, and problem-solving skills.Good understanding of IT security, compliance, and operational procedures.Nice to Have Experience with Microsoft Intune, MDM, or SCCM.Knowledge of structured cabling and physical network infrastructure.Automation and continuous-improvement mindset.ITIL Foundation certification or knowledge.Understanding of Microsoft Endpoint technologies. What do we offer? If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD! This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard. Besides that, we offer following benefits, such as: 20 days of holiday per yearEncourage Personal Development - Certification (Certification Charges reimbursed)Income Tax Return FilingWe provide Visa Sponsorship for Candidate & DependantsPossibility of bonus Who we are: A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity. You will be deployed and work at one of our client sites.