Senior System Engineer

Job Level: Senior Level Contract of Employment: Full-time Job Location: Head Office(Jawlakhel ,Lalitpur ) Qualifications: Bachelor’s degree in technical fields such as Information Technology, Computer Science, Computer Engineering, or Telecommunications. Experience • 3–5 years of hands-on experience in system administration, infrastructure, or system engineering. • Strong experience in Linux/Windows server administration and enterprise IT infrastructure. • Hands-on experience with virtualization, storage, backup, monitoring, and disaster recovery. • Experience with cloud platforms, Kubernetes/container environments, or automation will be an added advantage. Skills and Knowledge Technical Skills Linux and Windows Server AdministrationSystem Installation, Configuration, Patching & TroubleshootingVMware, Hyper-V & VirtualizationStorage, Backup & Disaster RecoveryNetworking: DNS, DHCP, TCP/IP, Routing & FirewallsSystem Monitoring, Performance & Capacity ManagementKubernetes & Container AdministrationCloud Infrastructure & ServicesBash, Python & PowerShell AutomationDevOps, CI/CD, IaC & Configuration ManagementCybersecurity, Vulnerability Management & Access ControlHigh Availability & Business Continuity Soft Skills Analytical and Problem-Solving SkillsCritical Infrastructure Troubleshooting Under PressureTechnical & Non-Technical CommunicationTeamwork and Cross-Functional CollaborationOwnership and AccountabilityAdaptability and Continuous LearningDocumentation and Knowledge Sharing Key Abilities Design, implement and maintain reliable, scalable IT infrastructureResolve system performance, availability and security issuesPlan and execute infrastructure upgrades and migrationsMaintain system availability and performance within SLAsDevelop automation to improve operational efficiencyImplement backup, disaster recovery and business continuity solutionsMaintain accurate documentation, configurations, SOPs and operational procedures Job Duties & Responsibilities: System Administration & Infrastructure ManagementInstall, configure, administer, and maintain Linux and Windows servers and associated infrastructure. Ensure systems remain secure, stable, reliable, and optimized for business requirements. Virtualization, Storage & BackupManage virtualization platforms, storage infrastructure, backup systems, and related technologies. Monitor resource utilization, capacity, and system performance and take proactive measures to prevent service degradation. System Monitoring & Performance ManagementImplement and maintain system monitoring, alerting, logging, and performance management solutions. Analyze system health and performance metrics and troubleshoot issues to maintain required availability and service levels. High Availability & Disaster RecoveryImplement and maintain high-availability, backup, disaster recovery, and business continuity solutions. Participate in DR planning, testing, failover exercises, and recovery activities to ensure critical systems can be restored within defined objectives. Security & System HardeningImplement security best practices for servers and infrastructure, including OS hardening, patch management, vulnerability remediation, access control, privileged account management, and security monitoring. Support security audits and compliance requirements. Kubernetes & Container ManagementAdminister and support Kubernetes and container platforms, including cluster deployment, configuration, upgrades, monitoring, capacity planning, security, backup, and troubleshooting. Support application teams in deploying and operating containerized workloads. Automation & DevOpsDevelop and maintain automation scripts and tools to reduce repetitive operational tasks and improve reliability. Support CI/CD pipelines, Infrastructure as Code (IaC), configuration management, automated deployments, and standardized infrastructure provisioning. Cloud & Infrastructure ServicesSupport the implementation and administration of cloud infrastructure and services. Monitor cloud resources, availability, performance, security, and cost while ensuring appropriate configuration and access controls. Network & Infrastructure TroubleshootingWork closely with network and security teams to troubleshoot infrastructure-related connectivity issues involving TCP/IP, DNS, DHCP, routing, firewalls, load balancers, and other network services. Infrastructure Projects & Technology DeploymentParticipate in infrastructure projects including server deployment, system migration, platform upgrades, technology refresh, capacity expansion, and integration of new IT services. Ensure proper planning, testing, documentation, and change management. Vendor & Technical Support ManagementCoordinate with technology vendors and service providers for infrastructure support, maintenance, troubleshooting, warranty, and technical escalations. Monitor vendor performance against agreed service levels. Documentation & Operational ExcellenceMaintain up-to-date infrastructure diagrams, system configurations, asset information, SOPs, operational procedures, troubleshooting guides, and disaster recovery documentation. Identify opportunities for standardization, automation, and continuous improvement.