Team Lead, Account Management

Delivery Hero — Germany · Posted ~4 hours ago

Lead Full-time Visa History ✓

Skills

Account management Team leadership Client relationship management Negotiation Sales pitching Partner growth Performance management Reporting Training and development

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Summary ✨ AI‑Generated

A leadership role for an experienced account management professional who will coach a team, manage complex partner relationships, negotiate commercial agreements, and drive sustainable revenue growth. You will also own a portfolio of strategic accounts, monitor performance against targets, develop team capabilities, and implement effective account management strategies.

Highlights

Lead and develop an account management team while managing strategic partner accounts directly. The role offers significant ownership of growth, client relationships, team performance, and professional development.

Description

Job Description As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat. Key Responsibilities Manage critical partners with a high degree of complexity.Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness..Ongoing training and development for your team.Maintain granular reporting on team performanceSet clear expectations, provide guidance, and ensure the professional development of team members.Develop and implement account management strategies to maximize partner success and revenuePersonally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.Prepare regular reports on team and account performance for senior management.Identify opportunities for process optimization and contribute to the development of best practices.Drive pipeline and attainment against team’s goalsQualifications Have a passion for sales 5+ years of experience, ideally in sales, account management, or related experience.You excel in a transactional deal cycleHigh level of ownership and dedication.You show creative sales tactics to engage with prospects.Experience using CRM (Salesforce) and Google Apps.