Senior Manager - Product Account Manager

This job in a nutshell: Drive client success through product leadership and trusted advisory. At Deloitte. Benefits: You’ll receive a profit-sharing bonus, on top of your fixed salary.Continuous professional growth. Join our development program.A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.Work part-time (32 hours a week) or full-time (40 hours a week).Flexible and hybrid working, in accordance with team and client commitments.26 days of paid annual leave, and the opportunity to purchase additional leave.A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.A laptop and iPhone. The iPhone can also be used for personal purposes.A good pension scheme with a personal contribution of only 2%.An opportunity to take part in our collective health insurance scheme.An opportunity to benefit from tax-efficient facilities such as company fitness, a bicycle scheme or the opportunity to lease a bicycle.The opportunity to use 55 hours of babysitting service per calendar year if your child is 12 years old or younger.A flexible budget, which you can use to make choices in flexible benefits, for example purchasing extra leave days or financing a bicycle plan.Various leave options tailored to meet your individual needs, from parental leave (also for rainbow families) to the flexibility of exchanging three national holidays for non-national holidays. Qualifications: You combine strong client empathy with structured product thinking. You are comfortable navigating complexity, balancing competing priorities, and translating business needs into clear actions. You build credibility through insight, responsiveness, and a pragmatic approach to delivery. Qualifications8+ years of experience in product management, ideally in B2B enterprise software or professional services.Experience managing client-specific or highly customized products.Strong analytical skills and the ability to translate business requirements into technical specifications.Excellent communication and interpersonal skills, with confidence presenting to C-level clients.Familiarity with tax, legal, or compliance software is a plus, but not required.Ability to balance client needs with product strategy and business constraints.Proactive, detail-oriented, and customer-obsessed mindset. What impact will you make?: Join Deloitte Tax Transformation Consulting team in a pivotal client-facing product role where business understanding, relationship management, and product thinking come together. As a Product Account Manager for Deloitte ITL Suite, you will act as the bridge between client needs and product evolution, ensuring that client priorities are clearly understood, translated into actionable requirements, and aligned with delivery realities. In this role, you will work closely with clients, the Deloitte Products Programme Lead, and the Functional owner to help shape a product experience that is both commercially relevant and operationally feasible. You will guide conversations on scope, priorities, and trade-offs, helping clients feel confident, informed, and supported throughout the product lifecycle. Your work will directly contribute to stronger client relationships, better product decisions, and continuous improvement of the solution offering. To apply, please submit your CV and a short cover letter outlining relevant product and account management experience via the Deloitte careers portal. How do you do this?: You are accountable for client satisfaction and success, translating client needs into product features and managing expectations in a way that supports long-term trust, product quality, and delivery effectiveness.Develop a deep understanding of each client's business drivers, pain points, and strategic objectives, and act as a trusted advisor throughout the engagement.Define feature requirements and acceptance criteria in collaboration with clients and the Functional owner, ensuring clarity, feasibility, and alignment with business needs.Prioritize the product backlog together with the Product Programme Lead and Functional owner, balancing client requests with technical constraints and roadmap strategy.Communicate trade-offs, timelines, and scope in a clear and structured way, managing client expectations and preventing misalignment.Gather client feedback following releases, drive continuous improvement, and identify opportunities for product enhancement.Serve as the primary point of contact for product and feature-related questions, building strong, collaborative, and trusted client relationships.