Principal Technical Product Manager – Machine & Agentic Identity

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. AI agents, digital workers, workloads and machine identities are rapidly becoming part of enterprise systems, creating new challenges across authentication, authorization, governance, lifecycle management, observability and auditability. As AI agents begin acting on behalf of members, patients, providers and employees, this role will shape how they are trusted, governed and held accountable across one of the largest healthcare identity ecosystems in the country. We are seeking a Principal Technical Product Manager to define and drive the product strategy for enterprise non-human identity (NHI) and agentic identity across consumer, workforce and shared identity platform use cases. This is an individual-contributor leadership role that operates across organizational boundaries and influences through product judgment, technical fluency and executive communication. The role owns the enterprise NHI product strategy and roadmap, establishes prioritized outcomes and success measures, aligns dependencies across authentication, authorization, security, architecture and AI platform teams, and moves the organization from one-off proofs of concept to reusable capabilities and adoption patterns. There is no established playbook. You will help create it. This is a 0-to-1 product opportunity for a leader who can connect identity foundations to real agentic use cases, make disciplined platform and investment choices, and turn an emerging problem space into an executable enterprise product strategy. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities Enterprise NHI Product StrategyOwn the product vision, strategy and multi-year roadmap for enterprise non-human, machine, workload and agentic identity capabilities across consumer, workforce and shared platform use casesDefine the problems to solve, target outcomes, sequencing, adoption model and investment choices, while keeping the product direction durable through organizational changeIdentify what should be common across the enterprise and where consumer, workforce or business-domain differences require distinct solutionsCross-Domain OrchestrationDrive alignment across authentication, authorization, security, architecture, AI platform, consumer product, workforce identity and participating lines of businessConvert shared architecture and policy dependencies into explicit product decisions, roadmaps, requirements and accountable ownersEstablish clear working boundaries among product, engineering, architecture, security and program management teamsAgent Identity, Delegation and GovernanceDefine how agents, workloads and machine identities are authenticated, authorized, sponsored, delegated, governed, observed, audited and retiredShape human-to-agent delegation, least-privilege access, revocation, consent, traceability and policy-enforcement product patternsEnsure agentic identity capabilities connect to enterprise authorization and human identity rather than evolving as an isolated solutionFrom Proof of Concept to Reusable PlatformPrioritize representative use cases and proofs of concept that validate product hypotheses and create reusable enterprise patternsTranslate learnings into scalable capabilities, implementation guidance, pilot plans and adoption plansPartner with engineering and architecture to assess feasibility, surface tradeoffs and make evidence-based build, buy or partner recommendationsExecutive Product LeadershipTranslate ambiguous technical and business problems into clear strategy, priorities, roadmaps, success measures and measurable outcomesCommunicate recommendations, tradeoffs, risks, dependencies and investment needs to senior leaders and cross-functional stakeholdersBuild decision narratives that connect security and architecture capabilities to business value, customer enablement, risk reduction and enterprise reuseProduct Operations and MeasurementDefine product health, adoption, reliability, security, auditability and business-value measures for NHI capabilitiesCreate transparent roadmaps, decision records, status updates and dependency views that support shared executionMonitor industry standards, market direction and vendor capabilities, and lead vendor outreach and evaluation in a rapidly developing product space You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications 8+ years of product management experience in identity, security, platform, infrastructure, AI platform or similarly technical enterprise productsDemonstrated experience translating ambiguous technical problems into prioritized product decisions, requirements, adoption plans and executive recommendationsDemonstrated experience in identity and access management (IAM), including customer identity and access management (CIAM), identity platforms, cybersecurity or related domains, including authentication, authorization, governance and identity lifecycle conceptsExperience leading vendor outreach and evaluation, running proofs of concept, and shaping build-versus-buy or platform decisionsSolid understanding of authorization and delegated-access concepts, including least privilege, policy-based decisions and enforcement across applications or APIsDemonstrated ownership of product strategy, roadmap and 0-to-1 delivery for enterprise-scale platform capabilities, including personally defining success measures and measurable business or technical outcomesDemonstrated ability to lead through influence across engineering, architecture, security, product, business and vendor stakeholders without direct authorityProven ability to communicate complex identity, security and agentic-system concepts clearly to both technical and executive audiences Preferred Qualifications Product experience with non-human, workload, service, machine or agentic identity capabilitiesExperience with human-to-agent delegation, agent sponsorship, token exchange, consent, revocation, auditability or related agent-governance patternsExperience spanning both consumer and workforce identity domains, or leading shared capabilities across independently owned identity environmentsExperience operating in a regulated or high-trust environment such as healthcare, financial services or governmentExperience defining developer-facing or platform products adopted by multiple application teams or business domainsFamiliarity with IAM and authorization standards and patterns such as OAuth 2.0/2.1, OpenID Connect, SAML, SCIM, RBAC, ABAC, PBAC, ReBAC or policy decision and enforcement patternsExposure to workload or agentic identity patterns such as SPIFFE, service-to-service identity, delegated authorization, short-lived credentials or shared security signalsProven technical background in engineering, architecture, security, identity, infrastructure or platform product management What Success Looks Like Within the first year: A defined enterprise NHI product strategy with clear consumer, workforce and shared-capability boundariesA prioritized roadmap that connects immediate use cases and proofs of concept to reusable enterprise capabilitiesClear product dependencies and decision rights across authentication, authorization, security, architecture and AI platform teamsMeasurable adoption, security, reliability, auditability and business-value outcomesA repeatable engagement model that helps product and application teams adopt NHI capabilities without creating one-off solutionsExecutive alignment on platform direction, investment choices, risks and sequencingAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.