Associate Area Manager

Delivery Hero — Germany · Posted ~2 hours ago

Junior Full-time Onsite Visa History ✓

Skills

vendor management partner onboarding account management stakeholder management field sales operational management business development problem solving

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Summary ✨ AI‑Generated

A local commerce marketplace is hiring an Associate Area Manager to onboard and develop shops and restaurants within a city. You will meet partners in person, provide onboarding support, resolve operational issues, research decision-makers, and work cross-functionally to improve partner performance and platform operations.

Highlights

Build relationships with local vendors, lead onboarding, improve partner performance, and collaborate across supply, operations, sales, account management, and content teams. The role combines field engagement with commercial and operational ownership.

Description

Job DescriptionConduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored-fit for a specific partner, support in vendor issues and being in contact with them.Responsible for onboarding various shops/Restaurant at different locations of the city.Work closely and proactively with the Supply, Live Operations, Sales, Account Management and Content Teams in ensuring all tasks and requirements are both accurate and conducted in a timely way.Research accounts, identify stakeholders/decision makers and generate interest about foodpanda.Oversee vendors that are newly onboarded to the platform and drive operational excellence within the platform on metrics including commercial performance, internal tools, systems, and any other special projects.Responsible for development of vendors after acquisition and maximizing their potential, including but not limited to supporting the onboarding and incubation process for the Shops.Manage and resolve vendor-related inquiries, issues, and escalations.Ability to work with different teams (inter and intra-department) to ensure smooth vendor journey and high quality of vendor experience within the platform.Visiting fields on a daily basis to make sure all targeted shops are being onboarded properly.Responsible for bringing remaining strategic brands on foodpanda portal and no category is missed from available shops in the assigned region.Maintaining the log and updating records of inventory on salesforce.Provide all relevant training and support required during the initial first month of onboarding