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Vendor Operations Coordinator

Delivery Hero — Germany · Posted ~2 hours ago

Junior Full-time Visa History ✓

Skills

vendor management inventory management quality control administrative support customer service KPI management promotion execution order monitoring

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Summary ✨ AI‑Generated

A fast-paced commerce platform is looking for a Vendor Operations Coordinator to support partner businesses with daily operational needs. You will maintain inventory and catalog information, monitor orders and field operations, coordinate staffing processes, resolve vendor issues, execute promotions, and help partners adopt internal processes.

Highlights

Support and develop non-food partners through hands-on operational coordination, quality checks, inventory updates, promotions, and issue resolution. The role offers direct responsibility for performance KPIs and partner experience.

Description

Job Description Role Summary The Vendor Coordinator will be responsible for handling the daily operations of the NFV and guiding NFV partners to be successful in Talabat. As part of the Vendor Coordination Team, you will handle all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well-supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners. What’s On Your Plate? ● Maintaining inventory for partners with daily updates; price updates, inventory updates, new SKUs, promotions, and catalogues. ● Monitoring pickers and orders. ● Responsible for setting up processes for manpower roster to ensure effective picker utilization. ● Administrative assistance to vendors; address vendor issues. ● Implement and execute promotions from the vendors on the platform. ● Help vendors familiarize themselves with internal tools and technology for optimized order processing. ● Improve vendor delay by working closely with partners to identify and solve key issues ● Create, Train and Retrain partners on Pelican.