Data Analyst and Data Engineer

🚀 Data Engineer and Analyst: Build the pipelines, uncover the insights, and influence the decisions that matter. About The Opportunity... The Data Analyst and Engineer play a pivotal role in the dynamic world of data management and analysis, expertly crafting and maintaining sophisticated data infrastructure and analysing the underlying data to provide accurate reporting and actionable insights. This ensures seamless processing, storage, and retrieval of data, empowering organisations with accurate and timely reporting and insights. Their expertise not only drives innovation but also enhances the organisation's ability to make data-driven decisions with confidence and precision. DAY TO DAY YOU WILL... Troubleshoot data-related issues and implement solutions to maintain smooth operationsEnsure data accuracy, quality, consistency, and compliance with governance standardsChampion a culture of data-driven thinking across loyalty, brand, and broader business teamsCreate and implement data models that support business requirements and analytics needsOptimise data infrastructure and processes to improve performance, scalability, and reliabilityCollaborate with technology teams to support automation initiatives and maximise the value of dataIntegrate data from internal and external systems to deliver a unified and consistent view of informationPartner with business stakeholders to support data-driven decision making and performance optimisationAnalyse and report on loyalty metrics and KPIs including member lifetime value, earn rates, and redemption ratesDevelop reporting assets and frameworks that provide actionable insights across loyalty programs and customer initiativesDesign, develop, and maintain data pipelines for extracting, transforming, and loading data from multiple sources into data lakes and lakehouse environmentsContribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive YOU'LL BE PERFECT IF YOU HAVE... Databricks Certified Data Engineer Associate certification desirableExperience measuring and analysing loyalty program performanceHands-on experience with Azure cloud ETL tools and Azure DevOpsStrong proficiency in SQL, descriptive analytics, reporting, and Power BIStrong stakeholder engagement, communication, and presentation skillsMicrosoft Certified: Azure Data Engineer Associate certification desirableExperience working collaboratively across data, technology, and business teamsBachelor's degree in Computer Science, Software Engineering, or a related fieldExperience designing and maintaining modern data infrastructure and ETL solutionsDemonstrated ability to turn data into actionable business insights and measurable outcomes4+ years' experience delivering analytics solutions, ideally within retail or customer-facing environments Why Join Us From pipeline to dashboard, your work will directly influence how we understand, grow, and engage our member base. You'll be part of a team building something new—shaping the data architecture and reporting capabilities that will drive World360 Rewards forward. What You'll Enjoy 🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 🎉Development: Individualised Learning & Development pathway options 🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within   🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)   🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.