Lead DevOps analyst - CNS

Job Description CNS are looking for a Lead DevOps Analyst to support the ongoing development, optimisation, and support of CNS's critical customs and logistics platforms. This role is central to ensuring the reliability, performance, security, and continuous improvement of the infrastructure, applications, and deployment processes that underpin CNS's business-critical services. The Lead DevOps Analyst will work closely with technical teams, product owners, delivery partners, and business stakeholders to drive automation, operational excellence, and system resilience. The successful candidate will combine strong technical expertise with leadership capability, acting as a key contributor to platform strategy, cloud infrastructure management, CI/CD delivery, and service improvement initiatives. CNS are an IT services business processing customs clearance and other regulatory and commercial information for over 100 locations around the UK, including links to Customs for FedEx, UPS and TNT. CNS's systems provide real-time clearance of cargo, without which its maritime and air customers' freight cannot move. CNS customs links are a prerequisite for the movement of cargo through DP World Southampton and TCS. CNS is part of DP World Southampton and, as part of this team, you will work on site. Location: Southampton Hours: Monday - Friday Contract: Permanent CNS are looking for a Lead DevOps Analyst to support the ongoing development, optimisation, and support of CNS's critical customs and logistics platforms. This role is central to ensuring the reliability, performance, security, and continuous improvement of the infrastructure, applications, and deployment processes that underpin CNS's business-critical services. The Lead DevOps Analyst will work closely with technical teams, product owners, delivery partners, and business stakeholders to drive automation, operational excellence, and system resilience. The successful candidate will combine strong technical expertise with leadership capability, acting as a key contributor to platform strategy, cloud infrastructure management, CI/CD delivery, and service improvement initiatives. CNS are an IT services business processing customs clearance and other regulatory and commercial information for over 100 locations around the UK, including links to Customs for FedEx, UPS and TNT. CNS's systems provide real-time clearance of cargo, without which its maritime and air customers' freight cannot move. CNS customs links are a prerequisite for the movement of cargo through DP World Southampton and TCS. CNS is part of DP World Southampton and, as part of this team, you will work on site. Location: Southampton Hours: Monday - Friday Contract: Permanent How You Will Contribute Lead the ongoing support, maintenance, and enhancement of CNS infrastructure, applications, and DevOps servicesDrive DevOps best practices, automation initiatives, and operational standards across the technology environmentSupport the development and execution of platform roadmaps and technical improvement plansEnsure infrastructure and applications remain secure, scalable, highly available, and performantDesign, implement, and maintain cloud-based infrastructure solutions and supporting servicesManage Infrastructure as Code (IaC) frameworks and deployment automationIdentify opportunities to automate operational processes and reduce manual interventionSupport infrastructure optimisation, capacity planning, and cost management activitiesDevelop, maintain, and optimise CI/CD pipelines to support efficient and reliable software deliverySupport release planning, deployment activities, and production implementationsEnsure deployment processes are repeatable, secure, and aligned with organisational standardsCollaborate with development teams to improve delivery effectiveness and software qualityImplement and maintain monitoring, alerting, and observability solutions across platformsInvestigate and resolve complex technical incidents and performance issuesConduct root cause analysis and implement preventative measuresDrive continuous service improvement through operational insights and system metricsAct as a key interface between infrastructure, development, and business teamsProvide technical leadership and guidance to internal teams and delivery partnersSupport technical decision-making and ensure alignment with business objectivesContribute to project delivery and transformation initiatives across the organisationEnsure systems and infrastructure comply with security, governance, and regulatory requirementsSupport vulnerability management, patching, and risk mitigation activitiesContribute to disaster recovery, business continuity, and resilience planningMaintain technical standards, documentation, and operational proceduresIdentify emerging technologies and industry best practices that may benefit CNS platformsChampion continuous improvement initiatives across infrastructure and software deliveryParticipate in lessons learned reviews and service improvement activitiesSupport innovation and digital transformation programmes within the organisation What You Will BringExperience Significant experience in DevOps, Infrastructure, Cloud Engineering, or Platform Engineering roles.Experience leading technical initiatives and supporting business-critical production environments.Strong experience designing, implementing, and supporting CI/CD pipelines and automation frameworks.Experience managing cloud infrastructure environments (Azure preferred).Experience with Infrastructure as Code, automation tooling, and configuration management.Demonstrated experience supporting highly available enterprise applications and services.Experience working with external technology vendors, third-party providers, and delivery partners. Skills Strong knowledge of DevOps principles, practices, and methodologies.Expertise in cloud technologies, infrastructure management, and deployment automation.Strong troubleshooting, analytical, and problem-solving skills.Experience with monitoring, logging, and observability platforms.Excellent stakeholder management and communication skills.Strong planning, organisational, and prioritisation capabilities.Ability to balance operational support, project delivery, and continuous improvement activities.Comfortable making technical decisions and providing leadership within complex environments. Desirable Experience within logistics, ports, customs, freight, or supply chain environments.Microsoft Azure certifications or equivalent cloud certifications.Experience with containerisation technologies and orchestration platforms.Knowledge of cybersecurity best practices and governance frameworks.Experience supporting Agile or hybrid delivery environments. Compensation DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses, Ports and Terminals, Marine Services, Logistics and Technology, and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW To Change What's Possible For Everyone DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorise DP World to transmit and store your information in the worldwide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.